ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-03-28

"I will keep it short and sweet, good prices, dependable work, and fantastic service! I would recommend them to anyone who owns a vehicle!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2014-03-28

"no need. did survey upon request. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2014-03-26

"Friendly staff. Fast service. Reasonable prices."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-03-26

"The Monro in Northampton does very good service. They seem to be very honest regarding timeline of when they can provide a service. Overall they are very helpful, quick and friendly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-03-25

"Competent and quick service. Friendly and informative manager. Waiting room okay, and easy walk to restaurants and shopping mall."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-03-23

"I am very happy with Munro. The service has always been good and the staff have all been very personable! Thanks Bret!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2014-03-22

"Good servis and friendly enviroment. I like it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-03-22

"this shop did all the work promised in the best fashion and with always trying to keep my cost as low as possible but completing some jobs that are very labor intensive and that really cannot be done on a up front labor estimate.( the worst of it was an exhaust manifold that the previous owner had broken the studs at the head and butchered the exhaust system. the manager was top notch and the mechanic did excellent work with a lot of pride. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-03-19

"Repairs were finished in a timely manner at less than the original quote"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2014-03-19

"Parts were WAY WAY overpriced. 3 times what they could be purchased for on-line for OEM parts. Made me buy 2 calipers, even though I only needed one. Said they were only sold in pairs. Said they could not inspect back brakes because they were too rusted and hard to get off. I guess that means that they can never be fixed. This Monro #185 is located in West Haven, CT. STAY AWAY!!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-03-17

"Couldn't be more satisfied as a customer. They even went the extra mile to save me over 300 bucks!! Prices are better than any other shop I've been to. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-03-17

"Very reasonable pricing and thorough explanation and discussion regarding services needed/ rendered. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-03-17

"Dan is an awesome guy. He is very good with the customers."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-03-12

"Very satisfied , always friendly "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-03-11

"I took my car in for an oil change which was done quickly and well. They also found that my brake pads were wearing down on the front. Instead of just telling me they should be fixed and asking if I wanted them to do it, they brought me into the shop and showed me the issue. They allowed me to feel both pads and measure them myself, which really put my mind at ease that they were being straight with me. I've had some experiences at other chain mechanics that didn't make me want to come back. This was a nice change."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A