"I have been a customer for many years. I am unable to make appointments most days but they manage to fit me in the same day most of the time. I completely trust that they won't want to make repairs that are not needed. But they do inform me if they see a possible issue down the road. I love the service and will continue to be a faithful customer."

"We have two subarus - the staff know our vehicles and are helpful with explanations on what they have done and what is needed to keep our cars in good shape"

"The service at Monro has always been great. Being a young woman, I don't feel like they are trying to trick me into paying more or getting services for my car that I don't actually need. I trust the employees at Monro to inspect my tires and brakes with each oil change and to recommend service based on the manufacturer's guidelines. They are never pushy but are always willing to answer my questions. I always book my appointments online now and like the website's design that allows you to pick out the tires that you are interested in buying so you have a price range figured out before you go to the appointment. "

"The site is colorful, inviting, easy to navigate and it is wonderful that coupons/promotions are provided right on the home page. "

"Very good experience. They inspected my vehicle and informed me of any potential problems with no pressure to have any work done at that time. Definitely going back for any additional work I need to have done on my car."

"Price a little high for oil change but people are great"

"Service was subpar, and i will not be returning to this location."

"I go to the same place for fluid and tire issues so I can keep track of any issues better. I really like this place. The guys here are great and seem know what they are doing. And in terms of market...they are really affable. The only thing that I would say is that they are still sales men that you would find at any other auto shop. This was the second time they said I needed a wheel alignment, even though they did it for me less than a month ago."

"I am pleased with the work was done.I will return for other services."

"I have been taking my car to Monro for several years. I will not take it anywhere else. They are always professional, courteous and very thorough. They always take the time to answer my questions and explain everything that's been done or will need to be done. I wouldn't trust anyone else with my car."

"Mike and his guys are great! I've been coming to this shop for years. Great job!"

"This place is amazing. I went to the one in Gahanna. They offered great customer service, their work is done right and in a timely manner. It's extremely clean and offers a comfortable sitting area while you wait. I was so pleased in fact that while i waited to get the work done on my car i wrote a status on fb about how pleased I was JUST WITH THE CUSTOMER SERVICE ALONE and that was before they actually finished the work. lol i give this place 5 stars and would definitely refer my friends and coworkers here. I don't know how anyone else's experience was with them, but mine was excellent and I will be choosing them for all my car service needs from now on,"

"Your representatives are always willing to answer questions about service"

"The Bristol, CT location on Monro is a great place to get you car serviced with great customer service and technicians that know what they are doing and really care"

"Don and his team are outstanding. Service is always prompt and the work is well done. I have only selected coupons from monro.com. Always handy to have."