"I moved to the area a few years back and was looking for a shop to service my vehicles. We decided to try Monroe and have not ever been disappointed. I have gone places in the past and were slighted or given bad service and then overcharged. Not at Monroe. They are constantly sending coupons with great deals on service. They are always courteous and professional. I would recommend them to anyone who is looking for trustworthy and efficient auto shop."
"I was taken right in for an alignment without an appointment. The person at the desk couldn't have been friendlier or more accommodating. The work was performed promptly and the car has never run better. Definitely the place to go for great professional service."
"Brian was the kindest manager I have ever met at an auto repair shop. He made sure that I was comfortable and was very friendly in conversations while I waited on my car. I never once felt ignored or worried about what he was doing because he always kept me up to date on what was going on. There were some unforeseen circumstances that made the oil change last a little bit longer than I had originally planned but I didn't mind because Brian made me feel like he had it all under control. :)"
"Best service in the Pocono's ever!!! Customer service was the best , mechanic was fantastic!!!!"
"Sam is a wonderful manager! He's polite, friendly & knowledgeable. I feel like my car is in good hands with him & his crew. Sam is the reason why I will continue to visit this Monroe location! "
"I like going to Monroe Muffler in Bath NY because while the facility keeps up with technology the staff (and especially the manager - Dave) are the kind of people you can look in the eye, make a deal, shake hands and confidently count on the fact that it will be done right. Integrity! When my wife has a problem with her vehicle, they treat her the same. When my mother-in-law needs work on her van, I go to Monroe. When my kids come home for a visit and need work done, I call Monroe, they always accommodate and fit me into their schedule to get us back on the road."
"This is the best place ever to get work done on a car. These people are honest, and don't try to sell you work that isn't needed just to make a fortune off their customers. I highly recommend to each and everyone who reads this to visit this place if you need work done."
"At the near end of a 350 mile trip, my poor muffler was about to "Drop out of school". I went online and made an appointment the day after the holiday which was accepted. I was running late and they were still able to get me in and muffler fixed within a very short time. The manager treated me well and not like just another wallet passing through the garage. I would definitely return there."
"I took my car in for an oil change deal. The service associates offered me other items on sale that I took advantage of and found a couple problems with my car during service that I wouldn't have otherwise known about. Very helpful!"
"After turning down a coolant flush & fill because I had this done in May by another garage Monro
informed me that my coolant was only good to 0 degrees. I will be checking this out with other
garage soon."
"I took my car in for an oil change and they took me right on time, were quick and thorough. They explained what other things needed to be attended to soon, but I was not pressured to have the work done right then. They gave me a print-out of the recommended work."
"Great price, but dropped off my car and asked to be called AT HOME when the job was done.
NO ONE CALLED ME!
So after several hours I called them and was told my car was ready. "
"The guys at Monroe will always get the job done!"
"monro now provide online appointment, which is new to me. Accurate and convenient. "
" The technicians were great! Very knowledgeable, and open and honest with all the work done and future NEEDED work that needed to be done. "