ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2016-09-28

Friendly and convenient

"I've always had reasonably quick service, and everyone is friendly and helpful. I've only experienced one or two inconvenient appointments, but nothing that would make me want to take business elsewhere. I mostly go for oil changes and sometimes there will be other things that need to be fixed during the visits. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-26

Love These guys!!

"Awesome employees. willing to take the time to explain thing and help you make the most affordable decisions. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-26

Always Great Service!

"Ray and Charles always do a great job! I know I can count on them for all my auto needs!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-09-23

Very friendly

"The staff was great and my car was ready in no time! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-09-22

Knowledge You Can Trust

"I've been a customer of Monro for years and since moving to a new city away from my home town, I had to select a closer Monro location. Skeptical yes, but the quickness and support of my first visit to the new location made me comfortable in going back and continuing my business there! "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-21

Excellent Service

"I have been using my local Danbury Monro Location for years now, they are the only ones I can trust to quickly and efficiently keep my car in great condition. I can always trust that the team will take my best interest into consideration."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-21

Timely tip for safer trip!

"Received a timely tip on safety of car maintenance and immediacy of fixing certain repairs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-21

Taking Care of Business

"I was referred to Monro by a friend of mine who told me about the tire rotation and oil change for 22.00. I needed both. I scheduled an appointment and took my car in. The oil change was done in no time, however, the technician's at Monro, told me that they would not rotate my tires, due to the fact that I needed new tires. I knew I was in need of tires, but I was hoping I could hold off until I had more money. Unfortunately, this was not the case. However, I asked about possibly applying for a credit card solely for my car, which Dave helped me get done. To my surprise, I was approved and had the guys put four new tires on. Thank you so much!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-21

Trustworthy manager and reliable service

"Chris manages the North Atherton Monro shop with professionalism and humility. He listens well to my concerns and sees that they are addressed right. And he works to get me a fair price. He honored a lower price match when I showed it to him. I take my vehicles to Monro because I trust Chris."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-20

Best customer service

"Each time I go, the people are friendly, the work is completed quickly, and efficiently. I actually don't mind taking my car in. Thanks Monroe!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-20

Great service and price

"Hudson has a great Monro shop with nice courteous staff"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-19

Marvelous Monro

"I love the work they do at Monro! Fair prices, excellent coupons and since my car wasn't ready when they told me they worked with me to make sure I was satisfied and yes I am definitely satisfied. Very friendly staff and most importantly they fixed my car and got me back on the road. Can't ask for more than that! Lol. Thanks guys!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2016-09-19

Exhausting affair!

"Saved the catalytic converter (big bucks), showed off the torch technique to prepare the rest of the pipes, installed in an instant once the parts came in."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-19

Very helpful & friendly

"When I have a mechanical problem with my car the staff always takes time to explain what is wrong and actually show me, either on the car or through photos. I don't always know what they are talking about, but I trust that they do."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-17

Great service, happy customer!

"They did an awesome job. Got me in and out with enough time to head to school without feeling rushed. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges