" I had a good experience getting my car repaired at monroe livingston ave"
"does my typical oil change n other car maintaince items within budget..
they will recommend u parts which need replacement... "
"I showed up on Saturday - Labor Day Weekend - Oil Change Special - the rep was friendly and honest. He got me in and out on time"
"My oil change was quick and easy and also reasonably priced!"
"Ordered 2 tires and came back to get my car and they placed 4 tires on it. No hassle to get the old tires back on, just more of my time wasted. I also mentioned that they were running a coupon of $20 off when you spend $50 or more. This was not applied to my bill. This place does quick work and has fair pricing. All past experiences were great. They just need to work on paying attention and customer service at the front desk. "
"Upon installing two mufflers, withi 24 hours one tire became flat due to a small pinhole puncture.
Since I had no problem before I took the car in it was an easy clue that during the welding on of the mufflers...it caused a problem. It was the arguing with the Manager Rory Butler of the Oneida Monroe shop that upset me. It was only after I told him he could talk to my atty and that I would file a BBB complaint against him that he agreed to give me a new tire (in front of a waiting room of customers). It should not have to come to this. Monroe needs to examine their policies about customer satisfaction and problem resolution. Customer Service STINKS !!!! I will NEVER recommend Monroe service, tires, etc. to any family or friends."
"Warsaw Indiana Monro is very sneaky. I came in for an oil change. I figured just the oil change would be done. Nope not til the gentleman came with the bill and said you will need to come back in 3 days to get the lug nuts tightened. Why the lug nuts???? I didn't ask for tire service. Just oil change. Then they found many more things "wrong" with my car. Thanks for touching my car in the wrong spots. You have lost my business forever. And just to let you know I do drive about 80-100 miles for work. So I would have been a regular customer. Find somewhere else I suggest."
"They've been taking care of my car for a long period of time to get my car in quickly they take care of my service and eight and I get it in and out very fast I am very satisfied with this company"
"I've gone here for oil changes for a while now, but ever since I've been taking my new car there they haven't been putting the screw for my mud flaps under the oil things and it's a constant loud noise. Most annoying sound, but all in all prices for the oil changes are great. "
"I've done business with Monro Muffler and Brake for many years and I've always been satisfied with our quality of service. The've always treated me as an individual and I would highly recommend them to anybody looking for a car repair to go to Monroe Muffler and Brake"
"Can't say enough good things about this store. They have great prices, they respect the appointment times and they always give a great oil change. This is my "go-to place" for all my family vehicles.
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"I finally find a trustworthy, professional, skilled group of people friendly mechanics!! I have returned many times to find consistent excellent service in all areas-technical issues resolved quickly--in a friendly manner and priced well!
Scheduling is perfect-no problems and they strive to get you in and out without dragging on and they Succeed!! I have returned several times to find the same perfection of service and will continue to do so.
I am retired thus I have been through a long life of finding mechanics lol! I need not go farther than Monroe!"
"Quick and very knowledgeable employees! They also offer some very amazing discounts too!"
"Never had a problem here at Plattsburgh Monro. They are always quick and easy to help with any questions I may have, no matter how silly they may seem. The wait is never too long either, even when getting multiple services done! "
"While trying to get my codes to come up these guys seemed like they were willing to try pretty much all they could to reach the optimal goal. unfortunately it was a disappointment for me. Safety passed but emissions here in NY can be a booger. After 2 trips to Rochester and over 500 miles by the shop, I left with a 10 day and future for new to me look see. Decent customer service and I do like my Monro. Thanks guys."