"The staff at the Tunkhannock location was super friendly, my appointment was at 1:00 and i came early around 12:45 and they took my jeep back with no promblem. I understood what they were doing and they gave me a full report on what my jeep should have done with how many miles are on the jeep. "
"Very friendly; very honest; very competent."
"Awesome and quick service. This is a good thing for me as I have a very active 2 year old. I had an oil change done on my mini van and my wife car in less than an hour on a Sunday."
"made me feel like family not just a customer"
"I went in for an oil change and while doing his inspection, the mechanic discovered three other issues I had with the vehicle. He took the time to show me what was wrong with each of the issues and explained to me what it would take and cost to fix it. He was very friendly and extremely helpful. The estimate to have the problems fixed is very reasonable and I will definitely take it back to Monroe to have it fixed. Monroe is the only car care center I ever go to and have recommended it to my friends and family."
"I was told that my Dodge Neon needed a stabilizer link, and also an alignment, because some of my tires were wearing unevenly. My car now handles much better and rides much more smoothly!"
"Set up the appointment for 1:30 and had to wait over 30 minutes before the vehicle was taken in."
"I WOULD GO BACK AND i HAVE GONE BACK TO HAVE A OIL CHANGE
THEY ARE FAST AND POLITE AND ALSO LET YOU KNOW WHAT WORK NEEDS TO BE DONE IF ANY"
"I was explained, in detail, everything that was done and exactly what to do next. Any questions I had were answered very patiently."
"Very respectful and great service. They were honest with what needed done and showed me each step so I knew I wasn't being taken advantage of. "
"Good value on oil changes (with tire rotation included) using their coupons."
"Service is great. My issue is with the quality of product. In this case; Muffler. The 1 yr warranty sound grows louder with acceleration. I did not like it. They gave me the life time muffler but, there is no difference in this sound when accelerating. This tells me it is the design of the muffler itself. Either cheap or made to sound like revving up for a race? I would not recommend these mufflers! "
"I've never experienced better service at a garage. Seriously. I haven't been paid to write this review. Vicenzo, who goes by Jimmy, is the best I've ever encountered after 35 years driving and responsible for keeping 3-4 family cars up to date during that time."
"Fair work.
Did wheel balancing and wheel alignment.
"
"i am not. this was the second time ive been to a monroe (once in dewit, ny and once in oneida, ny). after the dewitt visit a couple years ago i said id never go back there. tried a different one by work; not going back there either."