"Scheduled appointment for oil change online and received a phone call to confirm within 1 hour! Representatives who assisted with transaction and service we're personable, kind and efficient. The space while I waited was comfortable with a small lounge, tv, and clean restroom. "

"Service was quick. Professional staff. Well maintained garage. Nice place to sit and wait if just an oil change. Will return."

"Prices seem high, but friendly staff. "

"the customer service was excellent I would definitely recommend this store to a friend"

"Great customer service. I will definitely refer a friend to this location. "

"The staff is very professional and courteous. I'm always happy with the work done there. "

"This is a service review for Monro in Portage, MI. I walked in depressed and walked out elated. My "old" shop had offered to replace my car's entire catalytic converter for over $1100. Something didn't seem right, and I decided to get a second opinion. The first service center I contacted wanted $20 for an estimate; another couldn't see the car for two days. Monro worked me in the same day, and there was no estimate charge. Turned out the converter was fine, but there was a badly rusted exhaust flange inexplicably bolted shut with a shiny new screw and nut (hmmmm). Monro replaced the flange, saved me over $900, and got themselves one very happy and grateful new customer. Thanks guys!"

"always a plesant experince in monro i manly go for my oil changes for mine and my wifes car.they always do a good job and never had any issues in the years ive been going.thanks guys."

"This place is terrible. The workers there were all extremely rude and did not offer me any help when I first arrived. I came in for an oil change, less than a month later my check engine light came on signaling I needed another oil change. They gave me a quote for 536$ for my front breaks which is outrageous. They assumed since I am a woman I would not know anything about cars. They added mileage to my car ,when I came in my car had 136,000 miles when I drove off my mileage read 230k. They put my next service date for the very next day on the sticker on my front windshield. The workers were playing music that contained very vulgar language. All around it was a terrible experience. These guys are crooks. Not to mention my overflow box is leaking anti freeze and my car is constantly overheating, a problem I did not have until I went to this place. Come to find out my hose on my overflow box had been tampered with. This has been by far my worst experience. "

"I LIKED THE SERVICE AND THE EXPLANATION GIVEN TO ME BY THE MANAGER"

"Took my van to Monro (Medina) for service. Store manager was great. Very polite, honest & up front. Didn't try to sell me services or products I didn't need. My van was done when they said it would be & the price was exactly what he told me it would be when I made the appointment. "

"Excellent Service would recommend to a friend "

"Fantastic service on a difficult problem at the Hazleton Monro Muffler."

"Very professional and courteous service."

"Excellent experience for my first time visiting.. Friendly, professional and knowledgeable staff. Will definitely recommend this business to my family and friends and will be my first choice for my car needs. Thank you "