"This was a great experience guys did a fantastic job. The staff was very friendly and they had me out within an hour. Will recommend to my co-workers and friends. "

"Great service and the manager was very knowledgeable and helpful. I had ordered tires online and had them delivered to Monro to be installed. I had no issues. Their rates are reasonable.
I definitely will use them again."

"The staff was very friendly (and Bills fans ; which is a plus lol) ; Also considering that I brought in a BMW they still knew what to do unlike alot of other places"

"Always count on good services and courtesy ride. I am a repeat customer. Smoke-free, good manners, estimate for services always prior to the service, timely delivery of the recommended services at / with coupons or discounts."

"The staff is extremely courteous and obviously take a great deal of pride in their work. All of the work was explained in detail before and after completion. They obviously set very high standards of workmanship, service and integrity at the Kettering, Marshall Rd, location. We will definitely be returning."

"Monroe always does a great job with all my car care needs."

"I appreciate great customer service. I will return for all my future car maintenance. "

"Had a very good experience lately at the Norwich Monroe Muffler branch. My car was making weird noises and took it in to find that the routine service that I thought another shop had done was not done at all. Monroe listened and was very respectful of my ordeal with the other shop that didn't do the work that I paid them to do. Very happy with the way my car is running now."

"Great service fast!!! Just drove in from Texas to North Syracuse NY over 1700 miles and needed an oil change. Mike the manager got me right in and went thru my vehicle to make sure my ride back was a safe and worry less one. Made me feel like an old friend I'd known for years. Very trusting, you can't go wrong if you use this Monro facility."

"There was a incident, but it was taken care of, so I was pleased."

"The service was exceptional. As busy as the shop was, my vehicle was finished when promised. Very friendly techs."

"Excellent service at this location; Shop manager is first rate and very knowledgeable. They are able to handle a high work volume. Extended hours are a plus and location is ideal."

" I've been going to the Monro Muffler/Brake in the Cicero, NY area for 5+ years. I've had my muffler done at this location and also brakes. The manager at this location is great. Anything that has been done to my van was explained to me. Also anything that needed to be done that they don't do there was explained to me. I believe I am getting a fair price.
I am usually told in advance of things that are going to have to be done in the near future.
I know I can trust Monro and that is very important to me. Along with great customer service what more could you ask for."

"I needed 4 new tires and wanted Michelin. I shopped around and Monro offered the best price! Mark Kunklier was very helpful, friendly, and went above and beyond to ensure I got my tires that day! The tires had to be ordered and he was able to have them delivered the same day. He followed up with me midday to ensure I knew the tires would be there for me after work. Great service and best price on pricey tires! Thank you for making this purchase painless!"

"Always get the service required, sometimes they withhold info or tell me to do unnecessary work for being female."