"Mixed results.

The pre-sales service was excellent, Matt Dawson was quite prompt in responding to questions. Snafu re: billing details on my part, but as soon as that was sorted out, the product was shipped. This whole process took 3, maybe 4 days. Also, if you are given advice by the company that the product will work, and it doesn't, they will refund your money without charging you for additional shipping.

All good so far.

However, when the Tripper arrived, it was not in great condition. There were numerous small but very visible scratches on both the front and the back of the casing. Secondly, MyDigitalDiscount is supposed to install the hard disk into the Tripper. They had done so, but hadn't done a great job - the casing wasn't aligned properly and thus the buttons on the machine were permanently depressed, rendering the machine inoperable.

I took to the Tripper with a screwdriver and managed to fix it up myself.

After that, the unit works fine.

Also - I e-mailed Mr Dawson, informing him of the substandard condition of the machine and asking him further questions about installing drivers. However, I never received a response.

Because of my mixed experience, I cannot give them a wholehearted recommendation. Overall, I have had better online shopping experiences, but I have to give credit to the company for the expeditious shipping. "

"Made order on a Friday evening and received items on Thursday morning (in Ireland). I was able to track the shipment by Fedex by the minute. Fantastic service! Never seen a better one before on the internet. Great prices and very good quality of products.
Many thanks to Mr. Dawson and the company."

"Ordered a Nex IIe (couldn't find a better deal anywhere else) on a Sunday evening and it was on my doorstep by Wednesday. I also received about 5 different emails between MDD and FedEx telling me the status of my order. I am very happy with my transaction and will definitely be using MDD again in the future."

"Well, I wasn't going to write a review until I was "baited" into it by their service department.

I ordered a Flash Card Reader and a 512mb Flash card at a good price, received email confirmation with my name and some unknown company name as the address for delivery. I sent back an email stating that the business listed was not mine nor had I ever heard of it. I got back an email stating "If you call fed ex with your tracking number, you can tell them to ignore the company name, because it is incorrect. The call will only take a minute. 1800GOFEDEX. Thank you." They also reminded me to leave an opinion of their service at resellerratings. I responded to them "thanks a lot! now I have to correct your mistake!"
After 10 minutes trying to get to a live person at FedEx, I was told that it was good that I called because they needed to alert the driver(it was already in route) that the delivery was to a residence, not a business. I was told by mydigitaldiscount that my complaint was "Petty" and to "go ahead and leave an opinion" at this site. And after I didn't bother writing an opinion and was willing to just let it go, I received another email stating "Sounds to me as though you had every intention of going there. Maybe you realized after you wrote that, that you actually had nothing to complain about. Thank you"!!! This is the thanks I get!

In the future, I will stick with B&H. They do everything right and provide outstanding service."

"WOW!! I can not believe how fast I recieved my Transend 512MB card. What awesome service and a price that can not be beat. "

"First of all, you simply cannot beat the prices at MyDigitalDiscount.com. I purchased a Transcend 512mb compact flash card rated at 30x for $139. Great product, great price.

Second of all, the operator of the website does his best to satisfy his customer. I made my online purchase late on March 2nd. I checked my order status on the 3rd, hoping that the order had been processed, since I was leaving for vacation on the 9th. The status read "pending" so I emailed them late on the 3rd, explaining the situation. I mentioned how I was leaving for vacation and I would really appreciate it if my order could be acceleratd. To my surprise, I had a tracking number and shipping confirmation email in my inbox by the morning of the 4th. Great customer support. I really felt like I was dealing with a fellow human being.

Nothing but praise for this online merchant. I highly reccomend MyDigitalDiscount.com if you are in the market for digital media. I would happily do business here again."

"prompt service, all goods as promised. compact flash card arrived faster than my camera did--and fed ex didn't leave it on the porch in the snow for 3 hours like ups did."

"Belgium

Excellent sevice, excellent price, there is nothing to say about this service. MyDigitalDiscount is, for me, one of the best online seller on the web !!!

Thanks to Matt Dawson and his team..."

"wow...excellent service, very fast delivery (great communication from purchase thru delivery). i am VERY impressed and will do business with this merchant again!"

"I ordered an IBM MicroDrive from them. Their price was great and their service excellent."

"From
P. Allan
Photographer -France

Before ordering 2 C-Flash cards and a "Tripper C-Fcard reader/USB Portable Hard Disk" I posed 3 (simple) questions to MyDigitalDiscount contact Matt Dawson via e-mail.

I received a reply 6 minutes later !!!

I have experience of French sites who NEVER reply.

30 minutes later I placed my order. I received e-mail confirmation immediately. 2 minutes later I received a second mail with FedEx reference / tracking number.

My order placed at 18h15 CET Monday 24th arrived at my doorstep 11h30 CET Wednesday 26th.

Price - the best I could find
Service - never had anything like this totally confidence inspiring experience.

Many thanks to Matt Dawson and the team at MyDD - have and will continue to highly recommend.
"

"This is a professional company; nice and informend sales people; fast handling and "turbo" fast shipping. I paid for 2 day shipping and I received it after 24 hours. Well done.....; Matt, I will order from you again; thank you!
P.S. The product works great to....."

"Great job, helpful over the phone and rapid with delivery. Price wasn't the lowest I could find for my purchase, but it was the second lowest and appeared to be a far better company. I wasn't disappointed!"

"(NexIIe + Extras)
Product arrived in good condition, though the box was damaged. May be due to handling by FedEx.
Would like to know about international warranty because the warranty card that came along was to be sent to Hong Kong. However, it requires the retailer's stamp in order for it to be valid.

Need your assistance in this Matt.

Also, as a note to international buyers, you would like to notify them on a shorter notice regarding their verification of credit cards.

Overall, I like the product and response has been a little more than satisfactory.

Great Price though!

Thanks Matt!"

"Bought a Nex IIe with additional CF card. after some 'discussions' back and forth about Intl. Creditcard payments (I live in the Netherlands) the package was sent of after a few days. The tracking information supplied worked great and after 2-3 work days the package arrived at my doorstep. Excellent! Would buy again when I need something else in this marketarea."