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5/5

2003-04-07

"Couldn't be beaten on price and shipped to Europe at reasonable rates (package received 6 days after order placed including weekend).

Overall, an excellent service.
"

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Ease of checking delivery status
Delivering products on-time
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Ease of ordering online
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5/5

2003-04-02

"Fair price, prompt shipment and no doubling up on shipping charges when I bought multiple items like some other sellers do."

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5/5

2003-04-01

"Fast, good communication, no problem with replacing defective items, ship internationally."

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5/5

2003-04-01

"Very professional and helpful group.

Ordered digital camera accessories from MyDigitalDiscount with third day delivery shipment option.

Due to some delays from their supplier my parts coming to them was delayed. In order to get my shipment to me by their promised date they shipped the parts via second day at no charge and I acutally got my order a day early.

I got email updates on my order status all the way through the process, including a notice that I had received my order. The latter notice is important in the event that the oder was delivered to a wrong address.

These folks are setting a high customer service mark for their competition to meet and have very competitive pricing.

I have their site book marked and they are on the top of my preferred vendor list.

Tom
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-28

"I had been searching for a Lexar CF 1GB 32X WA Type I card for my new canon 10-D and had difficulty finding it. Everyone seemed to be out of them. To say the least, when I came upon mydigitaldiscount I was somewhat skeptical when they said they had it. You hear so much about companies telling you they have something when they are really waiting for their supply to get it.

Well, mydigitaldiscount was truthful and delivered my CF card as ordered and it works great. Matt was helpful and I was relieved to know there are decent on-line merchants out there. I would (and will) order from them again.
"

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N/A
Is consumer focused
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Ease of checking order status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-03-28

"I have ordered twice from this company. Both times the service was excellent and the product arrived before they said it would. I would not hesitate to order from them again."

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Overall product shipping and delivery process

5/5

2003-03-28

"Great price, outstanding delivery time. I was kept well informed."

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5/5

2003-03-28

"I used this company after extensive researh through Resellers rating,and the internet on compact flash cards. I ordered the item ,they said the order was confirmed. I then received an email and they said they were out of stock wanted to know if i wanted a substitute brand,i thought here we go, but to my surprise the correct item was shipped a week later and it was the item i wanted"

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Pricing of products and services
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Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-03-27

"I had some minor problems on the website trying to place the order. I attempted to ship to another address and even after removing this address, it refused to validate my credit card. I had to create another login account to correct the problem. The owner attempted to contact me regarding the problem, which was nice, but unfortunately ruined the surprise I was planning for my wife ;) Good experience overall."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Overall technical support
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Overall customer service
Customer service being trustworthy
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Customer service making decisions on their own
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Customer service being knowledgeable
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Customer service resolving problems
Customer service being easy to reach
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Overall web site
Web site reliability
Web site being easy to use
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5/5

2003-03-27

"I have not made very many purchases online but I found the service and reponse to all my (many) quieries professional and prompt. Will definetly recommend this site to others."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-03-26

"Impressive. Great prices! I am highly satisfied with the way my order was handled. I kept getting email re: status of my order. I received the product earlier than expected. I don't hesitate to recommend this reeller. On a scale of 1-10, I give it a 10!!! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-03-21

"Quick processing & shipment. Good reseller. Will buy from again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent

5/5

2003-03-20

"I hadn't heard of this company before yesterday, so I admit I was a bit leary about placing my overnight order. However, Matt was very friendly and helpful answering my questions, and recommended a mass storage device that would meet my needs (Tripper USB 2.0). Received it next day as promised, product works great so far! Thanks!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-03-18

"Fantastic service at a great price. Very good communication. Seller sent emails with tracking links. Would definatly use again"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

dee
5/5

2003-03-18

"I ordered the product on Thurs. and received great customer service. Scott was very nice and helpful. Got purchase order via email instantly.
received the order on Monday afternoon. Excellent service and the price was awesome.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
N/A
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Overall web site
Web site reliability
Speed of web site
Web site being easy to use