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5/5

2003-02-25

"Great site, great prices, fast (and cheap)shipping... I really can't complain.

Certainly going to do business with them again in the future.
"

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Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-24

"Seller provided information promptly; payment instructions were clear and complete; FedEx tracking for my international priority envelope was detailed and accurate. The described product arrived on Monday in Australia, after order placed mid previous week. Excellent experience."

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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
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Ability to determine if a product was in-stock real time
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Ease of ordering online
Ease of checking order status
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5/5

2003-02-24

"I got my items quickly. They were in good condition and exactly what I ordered."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-21

"Despite the fact that I'm in Canada, the shipment arrived the day after I ordered it! Wow. I've never seen anything like that. Great price, and got what I wanted. Top-notch operation."

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Pricing of products and services
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-02-21

"Great price. Product as expected. Ordered Tues. night, shipped Thurs., received Mon. at a business address. Very fast shipping! No problems, no hassles. Would buy from them again."

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Overall product shipping and delivery process

5/5

2003-02-21

"A very satisfied customer! MyDigitalDiscount offers efficient service, detailed communications and updates on orders, great prices, an easy-to-use web site, professional expedited delivery, and excellent product selections and quality. What more could you possibly ask for?"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-21

"Fast Shipping! Great prices! I am a happy customer. - Jason"

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Is trustworthy
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Is consumer focused
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-02-20

"I was pleased with my first experience. Placed order Monday AM, order arrived Weds AM..Website worked fine, although it would be good to know if item is in stock. Got email confirmation of order and FedEx tracking number. Good price and fast service. Will use them again."

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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-02-12

"Bought a Frontier Labs Nex II from them several months ago. It had a few small problems but I was able to live with them until recently.
MyDigitalDiscount.com agreed to replace the unit at no cost and without a receipt. The new player arrived soon after and works flawlessly. Will buy from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-02-10

"Fantastic store! I placed my order for an IBM microdrive on Thursday, it shipped on Friday and arrived on Monday. I called with questions about my another product and they were very helpful. Great prices too!
I will do business with them again!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-05

"This store really has it's act together. I'm a big newegg.com shopper because I think their service is up there - so my standards are pretty high to begin with. MyDigitalDiscount is very very impressive. I live in OK and ordered an MP3 player - IIe - Sunday night and not only did I recieve like 3 e-mails from the seller telling me the status of my order, it was on my doorstep this afternoon - two days later using their standing shipping. Great service! Product is brand new and works awsome. Would buy from again just for the pleasure of dealing with these guys/gals.

N8
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-04

"Every step in the order process went as smoothly as one could expect."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
N/A
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-03

"Seller didn't react right away to my emails; so I called & got immediate answer and item was sent, as promised, that day (I paid that day), and just arrived in perfect condition. My impatience probably not justified (just new & nervous)excellent phone service & delivery. Price OK!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-02-01

"Product delivered promptly, well packaged and an overall good experience. Will gladly do business with them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-01-31

"These guys are absolutely the best to deal with. They are responsive, deliver on time and are priced competitively. No problems with returns either. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being knowledgeable
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability