"Patrick was 100% helpful. He helped out when I needed a fan and didn't hold anything back to help me. Newegg is the best for pc parts and I highly recommend them to anyone!"
"I never been disappointed by the quality service and shipping Newegg offers. It's alway easy to order online and the shipping is quick!"
"McAllister did a great job! Give the Man a raise!!"
"I had a issue with something purchased from Newegg.The shipping and customer service had not been an issue rather the the device.It took very little time for Claudine to remedy the problem for me to my total satisfaction.I will continue to shop at Newegg whenever need be because of people like Claudine.C.Hantscharowski.I'm including her full name here because it's well deserved.Thank you."
"I phoned Newegg customer service about and issue with a frankly ridiculous mail in rebate. While it did take a while to resolve the issue the person on the line was very professional and did her best to help me get what I needed (Thanks Lindsay!). "
"Does what it says.
Everything ok"
"Newegg is my favourite place to shop for PC parts, always willing to help. Bella.Y.Wang was very helpful and prompt with her responses.
Thanks again Bella!"
"Trying to order online but was getting an error for almost 1 hour. Called customer service and Andy manually inputted the order for me and was done and verified within 6 minutes. Talk about in and out with time to spare. :D
Totally Awesome "
"I am very satisfied on how fast the transaction was."
"Everything is nice with this customer support and they make sure you have what you want. They will make you what you want if it is in their possibilities. A+++ Newegg!"
"Doreen was so sweet & kind to deal with! She went above & beyond to advocate for me. I really appreciate her excellent communication and hard work to help!! Thanks!!!"
"Had a rough start with live chat first few times, but after calling them and speaking to Max Rivera it was smooth sailing. I didn't have to talk to a supervisor or anyone else and re-explaining my problem. he simply took care of everything, taking the time to follow and see which option in his power would be the best for me. single handedly changed my experience with newegg. Top notch customer service rep. "
"Contacted them by chat service about rebates not being applied to my invoice Whiting 5 minutes all my questions were answered and my rebates credited. Thanks Jerry W"
"I was helped by Toby, and he was great. Super nice, super helpfull, he helped me out an absolute ton. Surprisingly, I've never had the same sort of service with any other employees."
"Ordered a refurbished laptop online - good price - no problems - got delivered almost as soon as hit the "Confirm" key - works perfectly right out of t he box - small glitch trying to find the Windows Key but Annie helped on a chat. Altogether, my first experience with this company is perfect. I am in Canada and my previous favourite seller is not doing retail anymore, so this will become my go-to place for any computer and perhaps other items - I don't even know about everything they sell."
"Mcallister is a diamond in these days call centre customer service support . He is detailed oriented and very knowledgeable. My sales experience are phenomenal. My trust and confidence with Newegg has gained from today's experience knowing that you are backed by their before and after sales service"