"I will recommend Onecall to all my friends! My new 58" Plasma came in just one week! It was protected by the Shockwatch system and I think that this is a great way to get delivery companies to take extra care with expensive electronics. Onecall did not try to force me to buy any expensive add-ons or switch to another product. Their prices are as good as any on the net and the freight charges are very reasonable..not ridiculously excessive like some online retailers! Thanks Onecall! you can bet that you will be hearing from me again!"
"I was quite apprehensive about purchasing and having shipped a large and expensive item (Samsung 4696D) from an on-line seller. But I must say, I placed the order by phone with Greg on Wed. 11/29/06 and received it this morning, 6 days later, in superb condition. Not only was Greg friendly and courteous, but I also saved a bundle of dough in the process. I’m telling all my friends to purchase their flat screen TV’s from OneCall."
"best online store. I ordered a sony camcorder DV505 at www.onecall.com. the price is better than other store and shipping is supper fast.A++++"
"Purchased a Toshiba 42HL196 LCD Flat Panel HDTV after seeing it appear in ReserllerRatings.com hot deals flyer. Received a call the day after the order and I thought, time for the hot sell on the extended warranty and overpriced accessories, but the friendly person on the phone wanted only to discuss shipping and delivery options. The TV was delivered in perfect condition, sealed brand new in the box within 3 days.
My only misgiving was the person on the phone stated the condition that a defective product could not be returned but instead would have to go through manufacturer warranty repair, and that the price on the wall mount was absurd (picked the same one up local for 1/3 the price instead)."
"I paid only $50.00 more on a $2000.00 TV because I wanted to purchase from a sellar with a high rating. The additional $$$ were worth it. I ordered on a Sunday night and the TV was delivered on Wednesday. This is one quality merchant!"
"Great Store! Bought a Sony camcorder dcr-hc96, Price was great, a few dollars higher than all those NJ,NY rip off stores. 604 pluse 20 ship. Order confirmed on their site in a few hours, shipped the next morning, got conformation email with tracking no.
Arrived in 4 days even with thanksgiving. Great transaction. Packagesd well, sealed box ect. Even had return labels. Camera works fine.
No Phone calls from rude bait and switch men. No
expensive add ons, no Hussle, no slamming ect.
Thank You "
"This was my first order with OneCall. I found them by searching on resellerratings.com. I've been looking for a Samsung HL-S5679W 56" DLP with the new LED light source. This model is not widely available and the big box stores don't carry it yet. So based on price and posative feedback here, I placed an order on Saturday. On Sunday they contacted me because I mis-entered credit card information. They also explained that the TV would be shipped from their warehouse in West Virginia to my home in northern Illinois and how to inspect the carton before accepting it. I was sent notification that the order was shipped on Monday. Late Tuesday ABF Motor Freight called to schedule delivery. On Wednesday morning I received the TV which had been strapped to a pallet and was in flawless condition. This is a great outfit to do business with and they use a quality trucking firm. I couldn't have gotten this faster If it had been available locally."
"They did a fantastic job getting me my Nikon 18-200mm lens many months ago and I failed to leave a positive review. I was saddened to see they are getting some poor ratings since my experiences have been positive. I don't think Onecall deserves to be included in what is predominatey bait and switch online resellers. I just ordered the Pioneer 6070 which is backordered. If they come through honorably they will ahve earned all of my technology business."
"Great company! I ordered a 50" plasma on a Sunday and it was delivered that Friday. The were very clear on the shipping instructions and their shipping company (ABF) was fantastic. The set lookes and workes fine. What a wonderful experience. I highly recommend them."
"Placed order online and CC was charged. I received a call back and was informed that they would need additional money to complete my order to the tune of hundreds of dollars. Not some little shipping charge. Seems like a scam, took 1200.00 of my money and want more. I now have to give them more money or wait for a refund and reorder. Sorry deal as they have my money tied up and I needed this product right away and paid for 2 day shipping. If I have to request a refund I will not have my money back by the time I need the product. Now I am stuck. "
"Ordered an item at a listed price. Order gets cancelled and then they offer the same item at a 600 price jump???? very questionable sales practice"
"Do not buy the items looks like cheaper.
They cancelled my order because the item is listed in wrong price. Sucks!!
I will never buy anything on the website. "
"This was one of the best online purchase experiences I have had. The order was placed on a Saturday, processed on the following Monday, and released to the shipper the same day. It arrived at my house on Friday of the same week.
The communication from OneCall was great. They contacted my by both email and phone with info about my order. Great experience!!"
"I just wanted to comment on my experience with ONECALL.COM.They are one of the most customer friendly and professional companies I have ever dealt with. I had a problem with a dvd recorder I had purchased. After the manufact.warranty ran out, but I had purchased the extended cov-erage. Let me tell you the Cust. Service went above and beyond my expectations to replace my unit. 5 outa 5 Stars to ONECALL and the customer service dept. I also should mention the original purchase experience was 5 star service also!
THANK YOU ONECALL.COM"
"A few coincidences led me to believe despite all the positive reviews on this site that OneCall.com was running a bait and switch operation. Too bad, I thought, they seemed like such good people. They're a very polite and intelligent bunch, not your average pool of CSRs.
I wrote a review describing the tactic that I thought they were employing, and posted it here. A few hours later, I got a call from a OneCall rep, who had seen my review and figured out which customer I was. She explained what had happened, and the story rang true. I'm glad to report that OneCall seems to me to be exactly what the other reviewers say that it is: an absolutely first-rate retailer.
I will definitely order from OneCall without hesitation in the future."