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Product & services pricing
4.04/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.17/5
Customer service:
4.15/5
Return/Replacement policy:
4.06/5

Verified
5/5

2024-11-05

Good Job

"Easy to use, just upload script and go"


Verified
1/5

2024-11-05

No free shipping, as promised. In fact, EXTRA COST for shipping

"The email teasers I keep getting promise free shipping and, even today, it said free expedited shipping. But when I clicked on Pay Now, even though I used the SAVE20 coupon code, I still had to pay$10.87 shipping AND $9.95 Handling Fee. I guess you don't get free shipping unless you spend a minimum of $100, and even though my total was $104.02, that didn't count because that was only AFTER they tacked on the other charges. Ugh."


Rep reply posted 2024-11-05
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you for bringing your concerns to our attention. We’re sorry to hear about the confusion regarding shipping costs. We will reach out shortly to help you find the best possible offer and clarify any questions you may have regarding our shipping policies. Thank you for your patience, and we appreciate your understanding as we work to resolve this for you.”


Verified
5/5

2024-11-05

best ever

"very easy to use and better prices than 1-800-contacts"


Rep reply posted 2024-11-05
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Wow, thank you so much for your amazing review! We're thrilled to hear that you found our site easy to use and that our prices made you happy. Our team works hard to provide the best experience possible, and it's fantastic to know we're hitting the mark. We appreciate your support and can’t wait to serve you again soon!”


Verified
5/5

2024-11-05

Fast and Easy

"Good working web site and they save me some cash!"


Rep reply posted 2024-11-05
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Wow! Thank you so much for your amazing review! We're thrilled to hear that you found our website fast and easy to use, and that we were able to help you save some cash! Your satisfaction means the world to us, and we can't wait to continue serving you in the future!”


Verified
5/5

2024-11-05

Easy Process

"I’ve been comparing prices online for my remaining 6 months of contacts that my insurance does not cover and this site was by far the least expensive and easiest to order from!"


Rep reply posted 2024-11-05
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
2/5

2024-11-05

Processing fee is misleading

"Don't advertise a cheaper price. "


Verified
5/5

2024-11-05

Easy McPeasy!

"Opticontacts had the highest available automatic discount uploaded and applied through a message in my email, so within 5 minutes of logging in, I was able to order contacts upload my prescription in seconds, and order with the massive discount applied and only $10 shipping! I have checked Walmart contacts, Shopko optical, and other online vendors and the lowest I could find was $42.00 per box- but with Opticontacts I was able to get them for $21.00 a box!!! Awesome! Easy McPeasy! Check and done! thanks! "


Rep reply posted 2024-11-05
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-11-05

Nice

"Able to find my prescription and with a great discount."


Rep reply posted 2024-11-05
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
4/5

2024-11-05

Extremely easy to complete order!

"Simple and easy to understand steps for ordering!"


Rep reply posted 2024-11-05
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-11-05

Good service

"They have every type of contacts and is cheaper than going through a typical vendor "


Rep reply posted 2024-11-05
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
4/5

2024-11-05

Winking

"I struggled some because of having different prescriptions in each eye but the AI chat helped"


Verified
5/5

2024-11-05

Good

"Ordered contacts easily today"


Rep reply posted 2024-11-05
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-11-05

Quick & Easy

"Always a good experience. Easy and fast."


Verified
5/5

2024-11-05

Great

"Love the way I get help and the price "


Verified
5/5

2024-11-05

LOVE THE SELECTION & PRICE

"Greatly appreciate the promotional price,. It couldn't have come at a better time for me!"


Rep reply posted 2024-11-05
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.