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Product & services pricing
4.06/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.17/5
Customer service:
4.15/5
Return/Replacement policy:
4.06/5

Verified
5/5

2024-11-05

Easy and affordable

"Thank you for such a manageable site!"


Rep reply posted 2024-11-05
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-11-04

Excellent discount on 1st time purchase!!

"Can't beat 30% off your 1st order on this site. You must go and place your first order and buy more contacts get great discount!!"


Verified
4/5

2024-11-04

Cheap

"Wonderful price for glasses and prescription sunglasses"


Verified
5/5

2024-11-04

Easy Peasy

"Great site. Easy to use. Recommended"


Verified
5/5

2024-11-04

I can see clearly now!

"Best prices, easy ordering and quick delivery"


Verified
5/5

2024-11-04

EASY

"Much easier and less expensive than my usual provider! I would definitely reccomend OptiContacts."


Verified
5/5

2024-11-04

5☆ Online Ordering

"Simply easy with the best prices!"


Verified
1/5

2024-11-04

Inconsistent pricing, losing a long time customer

"I priced lenses for roughly $37 for 2 boxes and $13 for shipping and $39 for processing... that is crazy, more processing than lenses. So total ~$90 then I signed into paypal to pay and when it came back to checkout page price increased to $94. "


Rep reply posted 2024-11-05
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
3/5

2024-11-04

High admin fee

"You think you get a good deal on initial page then a fee of over half the cost is added on. Seems deceiving. "


Verified
4/5

2024-11-04

tricky

"offer free glasses then take them away...kinda messed up"


Rep reply posted 2024-11-04
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you for your feedback. We understand your concern and apologize for any confusion caused by our promotion system. Our policy is that only one promotion can be applied per order, whether it is a free sunglasses coupon or a contact lens discount coupon. If you have any further questions or need assistance with your order, please feel free to reach out to us. We appreciate your business and your understanding.”


Verified
5/5

2024-11-04

Found what I needed

"It was pretty easy to buy from OptiContacts"


Verified
5/5

2024-11-04

Great price, easy order process

"Lots of contact lens providers out there. Many teaser rates. OptiContacts had a great rate with no hidden fees. Try them out!"


Verified
5/5

2024-11-04

Always reliable

"Ordering contacts from OptiContacts is always easy, reliable, and awesome!"


Verified
5/5

2024-11-04

BEST AND QUICK!

"My contacts usually are out of stock and super expensive but this was quick and I was able to upload directly! They are my #1!"


Verified
5/5

2024-11-04

"I have never had an issue with opticontacts always the best deals"