"I was getting bombarded with other online contact offers in my email but even with all their cyber deals, OptiContacts was still the best price and simple to reorder."
"Quick hassle free and the cheapest"
"Even with the processing fee, this was by far the best price for my contacts this year - I could order 6 boxes (1.5 years) instead of 4 and literally cancelled my EZ Contacts order to place this one!"
"So easy to use and fast for the everyday person that doesn’t have the extra time to search out great deals. Opticontacts.com Send those amazing deals right to your email when you’re due for new contacts. Works out amazing. Highly recommend. In the contacts come so fast."
"Your site is sooooo easy to use and the best price ever."
"Had exactly what I wanted at the best price I could find"
"Easy to navigate and use website! "
"easy access clear instructions"
"I get done with my order and then get surprised with a $23 processing fee. So Deceptive!!!"
"Fast and easy contact orders. Other sites is like pulling teeth to prove your blind enough to order thin plastic."
"While the 30% off was awesome. I was taken back by the $48 fee charge. "
"Easy to pick my lenses. I was just disappointed with Processing fee and shipping fee. Not sure why there needs to be both."
"Hidden Fees at checkout. I'll be looking into other options when it comes time to order next time."
“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"While I understand that your competition's deceptive practices lower your traffic, it is still an unpleasant surprise to see the "processing fees" added"
"Show you a fake prove to lure you in then add on an expensive processing fee during checkout "
A rep from OptiContacts.com, Kits-AlexM, has responded:
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”