"I researched cheapest contacts and Opti was by far the cheapest including all other fees!! "
"Website is always so easy to navigate. They have the best prices around. Will buy from again !"
"Less than 10 minutes! So easy!"
"Best online contact lenses company out there"
"Timely manner easy to fill in prescription"
"I took advantage of the great promo but wasn't sure if it was going to be applied until the very end which caused me to keep having to start over from the original ad. Also not sure if my insurance info will be considered because it kept asking if I was goi g to use it but I had already entered all that info"
"And you even get a free gift!!
We will be buying soon!"
"You took away my couple/discount because I'm a loyal customer and not a new customer. Shouldn't you review loyal customers???????"
“Thank you for your feedback. We appreciate your loyalty and understand your concern about the discount. We do offer similar promotions and discounts for existing customers, and we’re sorry if this wasn’t clear. We’ll reach out to you shortly to discuss available options and ensure you’re aware of all the promotions we have for loyal customers. Thank you for your continued support!”
"I compared OptiContacts to 1800Contact, LensDirect, and Contact Direct sites and they could not within 20% of the cost even with Shipping being free on the other sites. "
"I received the Promo code HELLO to invite me to complete the purchase and when I used it, ir didn't work because it's supposed to be for new customers only. So I ended up paying much more than I should have."
“Thank you for your feedback. We appreciate your loyalty and understand your concern about the discount. We do offer similar promotions and discounts for existing customers, and we’re sorry if this wasn’t clear. We’ll reach out to you shortly to discuss available options and ensure you’re aware of all the promotions we have for loyal customers. Thank you for your continued support!”
"$75 processing fee is disingenuous when compared to initial price of contacts."
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Easy Renewal of my contacts! Quick and easy!"
"I have been paying 3 times more for my contact lenses. Now I am saving a lot and I don´t have to week too long."
"An easy website to use. Fast and easy"
"Very easy to navigate the site and they apply the discount code for you!
No searching, copying and pasting!"
A rep from OptiContacts.com, Kits-AlexM, has responded:
“Thank you for your feedback. We're glad you took advantage of the promo! Once your product is delivered, you’ll be able to access the insurance form with all the details in your account. This will help ensure that your insurance information is considered correctly. If you have any other questions or need further assistance, please let us know, and we’ll be happy to help!”