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Product & services pricing
4.05/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.17/5
Customer service:
4.14/5
Return/Replacement policy:
4.06/5

Verified
5/5

2024-11-02

Easy peasy

"Great deal, no surprises, easy to order. Just placed order - If their fulfillment and shipping service matches their online sales service, I expect to be pleased! Thanks for making an often stressful chore, quick and easy! "


Verified
5/5

2024-11-02

Breezy!

"It was so easy to place my order for contact lenses. All I needed was the prescription information from the boxes."


Verified
4/5

2024-11-02

Amazingly efficient

"The ordering process is so quick and simple. I love it."


Verified
5/5

2024-11-02

Easy

"Website was easy to use. price was good"


Verified
5/5

2024-11-02

Exce

"Excellent price y fast delivery thanks "


Verified
5/5

2024-11-02

I can see again

"Great and fast check out. Will definitely use again"


Verified
4/5

2024-11-02

Ordering contacts online again

"Very simple website to use, shows all previous orders, allows reorder feature, always offer some percentage off the order. Easy, quick, and free shipping!"


Verified
4/5

2024-11-02

"ADDING SHIPPING AND A HANDLING CHARGE AT TH END WAS A SURPRISE."


Verified
5/5

2024-11-02

Easy Peasy

"So easy to order plus fast shipping."


Verified
5/5

2024-10-31

Quick easy to order.

"Easy to order quality of products along with selection was great. Will be ordering again soon!"


Rep reply posted 2024-11-01
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
1/5

2024-11-01

falsely advertised pricing

"Was told it would be $30/box and it ended up being $70/box"


Rep reply posted 2024-11-04
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
2/5

2024-11-01

Coupon never works

"Anymore when I get coupon offers it waits till you try and use it and it ALWAYS says the order has to be over $99 to work...didn't use to be that way"


Rep reply posted 2024-11-04
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you for letting us know about the trouble with the coupons. We understand how frustrating it can be when an offer doesn’t apply as expected. While some of our discounts do have minimum order requirements, we also offer promotions that work for orders under $99. We’ll reach out shortly to review the available options and find a discount that works best for your needs.”


Verified
5/5

2024-11-01

Great deal

"Very happy so far. I will know more when they arrive
"


Verified
5/5

2024-11-01

Catchy

"I searched...found you. Best Prices...I ordered!"


Verified
5/5

2024-11-01

QUICK

"Easy to operate and reasonable prices, unlike the double charge from Dr Office. Thanks for being fair."