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Product & services pricing
4.05/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.26/5
Customer service:
4.30/5
Return/Replacement policy:
4.24/5

Verified
5/5

2024-08-09

Super easy!

"Very easy website to order contacts, add I got a free pair of sunglasses!!"


Verified
5/5

2024-08-09

great easy to use

"easy to reorder easy to use website. "


Verified
2/5

2024-08-08

"Easy to order your eye care needs. Always a low affordable price. "


Rep reply posted 2024-08-09
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
3/5

2024-08-08

Take my $

"Too expensive but I have to see"


Rep reply posted 2024-08-09
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you for your feedback. We understand your concern about the price. The cost is influenced by the manufacturer's pricing, but please know that we strive to offer the best discounts and deals to ensure you're getting the most value for your money. We appreciate your understanding and hope that our efforts to provide competitive pricing meet your expectations.”


Verified
5/5

2024-08-08

"Always quick and easy to order for this company. "


Rep reply posted 2024-08-09
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you find ordering quick and easy with us. Your satisfaction means the world to us, and we can't wait to serve you again soon!”


Verified
2/5

2024-08-08

Shipping price

"Shipping should be free. This would help customer retention."


Rep reply posted 2024-08-09
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you for your feedback! We understand that shipping costs are an important factor for our customers. We do offer free shipping on orders over $100, although this may not be compatible with some specific promotions. We appreciate your input and are always looking for ways to improve customer satisfaction and retention.”


Verified
2/5

2024-08-08

Prices keep going up

"Same order cost more Everytime"


Verified
5/5

2024-08-08

Best Contact Online Sales Ever

"I have been ordering from opticontacts for several years now and have had exceptional results. Highly recommend them "


Verified
5/5

2024-08-08

Best prices & discounts!

"Looked all around for reasonable contacts, this was the best price (and low fees) by far. Other sites are ridiculous for their fees. Will be ordering again!"


Verified
3/5

2024-08-08

Good experience shopping online with OptiContacts

"Good experience shopping online with OptiContacts"


Rep reply posted 2024-08-09
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-08-08

Easy contacts

"Easy to use website. Remembers all your info."


Verified
5/5

2024-08-08

Great serv

"Absolutely love using opticians, fast service with great products"


Verified
5/5

2024-08-08

Easy to order

"Seamless re-ordering experience! Thank goodness I didn’t have to go through adding my correct prescription again. "


Verified
5/5

2024-08-08

EC250

"The ordering process is very easy. Contacts are scheduled to arrive quickly. Thanks for being efficient."


Verified
5/5

2024-08-08

"Great experience and budget , I will return to buy you again . Don’t change my budget please ;)"