"Website easy to use
Price is the best compared to others"
"Everything was good except for the surprise processing fee at the end."
"Great experience and good price"
“Thank you for your feedback. We are sorry to hear about the experience with your order, but rest assured, we will get this fixed for you! One of our agents will contact you shortly for further assistance.”
"Customer service called and fixed the issues i had am totally satisfied "
“Thank you for your feedback. We are sorry to hear about the experience with your order, but rest assured, we will get this fixed for you! One of our agents will contact you shortly for further assistance.”
"I will say, I was disappointed when the price increased so much from the subtotal. But when I read your message about your competitors I empathized with your business, and I recognized that your total price is still significantly lower than anywhere else I've seen. Thank you for providing competitive low prices."
“We're thrilled to hear that you appreciated our transparency and competitive pricing! Thank you for recognizing the value we offer and for choosing OptiContacts.com for your eyecare needs. We truly appreciate your support!”
"This was $300 cheaper than going through my provider. And very simple to order online. Hopefully they will arrive within 5 days and no flaws. "
“Thank you so much for choosing OptiContacts.com for your contact lens needs! We're thrilled to hear that you found our prices to be more affordable and the ordering process to be straightforward. We are working hard to ensure that your order arrives quickly and flawlessly. We appreciate your support and hope you enjoy your new contact lenses!”
"Hello my shopping experience went well. I just hope that my orders come in a short time and arrive with no issues."
“We're thrilled to hear that you had a great shopping experience with us! We're working hard to ensure that your orders are processed quickly and arrive with no issues. Thank you for choosing OptiContacts.com!”
"i JUST DISCOVERED THIS SITE. I´VE BEEN PAYING TOO MUCH. NOT ANYMORE."
“Thank you so much for the amazing feedback! We're thrilled to hear that you discovered us and are saving money on your contact lenses. We appreciate your support and look forward to serving you again in the future!”
"Very easy process to reorder."
“We are thrilled to hear that you had a quick and easy experience reordering with us! Thank you for choosing OptiContacts.com.”
"Was sent an offer the day before for $27.95 a box and actually paid over $50 a box. Not to happy."
“Thank you for your feedback. We are sorry to hear about the experience with your order, but rest assured, we will get this fixed for you! One of our agents will contact you shortly for further assistance.”
"Best priced website for contacts I've encountered. Fast shipping always. "
“Thank you so much for your amazing review! We're thrilled to hear that you loved our low prices, fast shipping, and genuine products. Your satisfaction is our top priority, and we're grateful for your support. Look forward to serving you again soon!”
"I am reordering it was super easy. Love the option of getting on line. Hatevto go to the eye doctor. Prices ate the best "
“Thank you so much for your amazing review! We're thrilled to hear that you found our website easy to use and convenient for reordering. We appreciate your support and are delighted to offer you the best prices. Thank you for choosing OptiContacts.com!”
"This website is very helpful. The product you need very easy to find. There is a lot of varieties to choose from. And the process to make the purchase super fast and easy. The products always gets here on time. "
“Thank you so much for your amazing 5-star review! We are thrilled to hear that you find our website helpful and easy to use. We are glad that you appreciate the variety of products we offer and that your purchases arrive on time. We truly appreciate your support and look forward to serving you again in the future!”
"Price was deceiving. Be straight forward with all costs. Shipping was also high."
“We appreciate your feedback and want to address your concerns regarding our pricing structure. It's important to note that we display all processing and shipping fees clearly at checkout before an order is placed. Our goal is to offer the best total price for our customers, ensuring it remains competitive and fair. However, we understand your concerns, and one of our agents will reach out to provide assistance and ensure a satisfactory outcome. ”
"Great price, payment was fast and site is reliable "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
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A rep from OptiContacts.com, Kits-AlexM, has responded:
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”