"False advertising. Contacts Advertised for ~$20/box. I ordered 4 boxes. The total shoudl have been $~80+tax and shipping. They then add it $78.26 in "processign" fees. What a joke. Never again."
"It was really easy to use best ever"
"Opticontacts is always on top of my order. They sent messages just when I need to order again"
"I love order my contacts here! I have been for years now. Simple and easy, with good deals!"
"I lub contacts, they are amazin"
"Fast shipping, reliable service!! Love it!!"
"This was my first time and it was so comfortable doing it. The instructions were easy to follow and everything went smooth."
"I used to get my contacts here for only $50-55 now it almost $70 for on pair I might have to look for more affordable contacts some where else. "
“Thank you for your feedback. We understand your concern about the recent price increase for your contacts. One of our team members will reach out to you shortly to review the available discounts and help find a solution that works for you. We value your loyalty and want to ensure you continue to receive the best value for your purchases with us.”
"Love how easy it is to reorder my contacts"
"Non an easy transition....they say one price (lower), and when I finally checked out and paid, it came out higher. I was told it would be a "total" of $ 94.44, and now it has charged me $103.83! BS"
"just a few clicks and I had my order"
"Love them, feel good, easy, ships fast. "
"Thank you for an easy transaction!"
"It was difficult to process the payment"
“Thank you for your feedback and sincere apologies for the payment processing issue. We aim to make your shopping experience seamless, and we're sorry we fell short this time. Our team will reach out to gather more details and assist you. Thank you for your patience.”
"I had to place the order via a different browser - your site is not compatible with chrome."
A rep from OptiContacts.com, DianaKits, has responded:
“We apologize for any confusion regarding the pricing and processing fees associated with your recent order. We understand how frustrating this can be and want to ensure you have a clear understanding of the charges.
One of our agents will reach out to you shortly to clarify the structure of our online promotional prices and the associated fees. We value your feedback and aim to provide a transparent and satisfactory shopping experience.
Thank you for bringing this to our attention, and we look forward to resolving this matter for you.”