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Product & services pricing
4.03/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.24/5
Customer service:
4.28/5
Return/Replacement policy:
4.20/5

Verified
5/5

2024-08-01

Fast Easy Affordable

"This website is straight forward and easy to navigate. I couldn't find a better deal than the deal OptiContacts has! Finally OptiContacts doesn't require your optometrist to sign off on your prescription!! "


Rep reply posted 2024-08-01
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-08-01

See now

"Great deal on the best contacts you can buy
"


Rep reply posted 2024-08-01
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-08-01

Perfect!

"Quality! I only buy here. There are always bonuses and gifts for a regular customer. "


Rep reply posted 2024-08-01
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-08-01

Easy as pir

"Very easy to reorder. Thanks for the help "


Rep reply posted 2024-08-01
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-08-01

Best priced good convinience

"BEST PRICES AND GREAT WEB EXPERIENCE"


Rep reply posted 2024-08-01
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-08-01

Eye love opti colors

"Easy to use website looking forward to getting my green eyes ...just recieved cataract removal and astigmatism correction plus l.a.l. lens implants now have 20/20 vision...yayyyy!"


Rep reply posted 2024-08-01
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


D.H
Verified
5/5

2024-07-31

so easy to order

"i love how my rx stays on file and the convenient ways to pay"


Rep reply posted 2024-08-01
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-07-31

OptiContacts Means OptiService

"It's always so easy to order from OptiContacts. It's quick, easy, and reasonable!"


Rep reply posted 2024-08-01
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-07-31

Easy and good prices

"Super simple and great prices"


Rep reply posted 2024-08-01
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-07-31

best price! easy to order!

"easy to order. Cheapest around. Accepts FSA"


Rep reply posted 2024-07-31
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
1/5

2024-07-28

SERVICE

"Took way to long and had me stressed out. almost gave me a heart attack "


Rep reply posted 2024-07-31
A rep from OptiContacts.com, DianaKits, has responded:

“We sincerely apologize for the stress and inconvenience you experienced with your recent order. It's important to us that our customers have a smooth and pleasant experience, and we regret that this was not the case for you.

To better understand the issue and find a suitable solution, one of our agents will be reaching out to you shortly. We are committed to addressing your concerns and ensuring a more satisfactory experience in the future.”


Verified
1/5

2024-07-31

Told me I had right Contact Lenses, when I had wrong Lenses

"I was sent the Lens prescription for my LEFT eye only (Distance), and not the right eye (Near). When I contacted customer service, they insisted that both eyes would be the same, which they are NOT. I contacted my Doctor to confirm, and was told that the Left eye would be for Distance and the Right eye would be for Near/close up vision. One eye would have a "D" at the end of the prescription on the box, and the other eye would have a "N" at the end of the prescription. Both boxes had the "D" at the end. I'm not so upset that they sent me the same Lens for both eyes, I'm upset that they insisted that they were not incorrect; this company's customer service apparently don't know much about the product they sell, or else they would have known right away that I needed a different lens for each eye, according to the prescription. "


Rep reply posted 2024-08-06
A rep from OptiContacts.com, Chris_KITS, has responded:

“Thank you for your feedback. We are sorry to hear about the experience with your order, but rest assured, we will get this fixed for you! One of our agents will contact you shortly for further assistance.”


Verified
5/5

2024-07-31

WILL BE BACK FOR MORE!

"Super quick & easy ordering process & the BEST pricing! Thank you guys!"


Rep reply posted 2024-07-31
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-07-31

Easy peasy

"Super easy to order and great pricing!!"


Rep reply posted 2024-07-31
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-07-31

Super easy

"Ordering as well as reordering is super easy. I always receive my contacts on time."


Rep reply posted 2024-07-31
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.