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Product & services pricing
4.05/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.17/5
Customer service:
4.14/5
Return/Replacement policy:
4.06/5

Verified
5/5

2024-10-31

Great Prices. Easy Order. Fast reasonable shipping

"Their internet price was the best I could find. As they guarantee the cheapest price, why look elsewhere."


Rep reply posted 2024-11-01
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-10-31

Easy peasey

"Easy yo use reorder. All on file"


Rep reply posted 2024-11-01
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-10-31

Easy order

"Got in got out, contacts on the way! "


Rep reply posted 2024-11-01
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
1/5

2024-10-31

Sneaky Processing Fee

"Why try to deceive people about the price with your sneaky processing fee that is added to the end. I'd rather know your actual price up front."


Rep reply posted 2024-11-01
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
1/5

2024-10-31

CUMBERSOME

"Kept adding boxes. Had to close out several times. Plus too expensive!"


Rep reply posted 2024-11-01
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We’re sorry to hear about your shopping experience. We’ll be reaching out shortly to assist and learn more about what happened, so we can help resolve any issues and improve the experience for you. Your feedback is greatly appreciated as we work to enhance our service.”


Verified
5/5

2024-10-31

easy peasy ordering

"The website was easy to maneuver and the prices without the terrible FEES offered by other lens manufacturers were great!"


Verified
5/5

2024-10-31

I was blind but now I see!!

"Your website is so easy to use. I love the automatic reminders so I never run out of contacts again. I also love the text messages with discount codes just in the nick of time!!"


Verified
5/5

2024-10-31

Amazing

"So easy and efficient to order, I love this website."


Verified
5/5

2024-10-31

BEST ONLINE FOR CONTACTS

"Easy to navigate cheapest online I could find for contacts. One and done and on with my day."


Verified
5/5

2024-10-31

Easy as P-Eye!

"The website was quick and easy to use. No hassle. Shipping was not free. "


Verified
5/5

2024-10-31

Easy to order. Great prices.

"I’ve purchased contacts from others. First time here. The price was great so giving it a try. "


Verified
5/5

2024-10-31

Love the convenience of ordering my contact lens online from OptiContacts

"Website is easy to use and orders always delivered timely. "


Verified
5/5

2024-10-31

BEST PRICE EVER for 90 Pk Daily Lenses and more!!!

"I always search better price for a same item. This website is the best for the reason. And, it is so simple to order on this site too. I return this site for sure!!!"


Verified
4/5

2024-10-31

"The order form was a little clumsy. Put the city in the state field, bounced back to the first page after I input data. "


Rep reply posted 2024-10-31
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for your valuable feedback! We're thrilled to hear you had a positive experience overall with your order. We're always striving to improve, and your insights help us make the process even better for all our customers. Keep an eye out for updates, and thanks again for choosing OptiContacts.com!”


Verified
3/5

2024-10-31

"i get a total of 138.00 then go to pay and get tagged with a 14.00 processing fee. show me that before I order!"


Rep reply posted 2024-10-31
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”