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Product & services pricing
4.05/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.17/5
Customer service:
4.14/5
Return/Replacement policy:
4.06/5

Verified
5/5

2024-10-31

Quick and easy

"smooth process, would recommend"


Rep reply posted 2024-10-31
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found our process quick and easy. Your recommendation means the world to us! We're always here to make your experience smooth and enjoyable.”


Verified
5/5

2024-10-31

Affordable and easy

"This was a very easy process, affordable and smooth!"


Rep reply posted 2024-10-31
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for your wonderful review! We're thrilled to hear that you found our process affordable and easy. It's always our goal to provide a smooth experience for our customers, and your feedback truly brightened our day! We appreciate your support and can't wait to serve you again!”


Verified
5/5

2024-10-31

Easy Easy

"Simple & straight to the point."


Rep reply posted 2024-10-31
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you for your amazing review! We're thrilled to hear that you found our service easy and straightforward. Your satisfaction is our top priority, and it's fantastic to know we hit the mark for you!”


Verified
5/5

2024-10-27

Best and Quick Service

"Contacts lenses have been received and only took 3 days! Wow!!

Thank you!!
"


Rep reply posted 2024-10-31
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Wow! We are absolutely thrilled to hear that you had such a fantastic experience with our quick service! It’s awesome to know your contact lenses arrived in just 3 days. Thank you so much for your kind words and support! We're here to make your shopping experience a breeze, and we can't wait to serve you again!”


Verified
2/5

2024-10-30

Dishonest Pricing

"‘Processing Fee’ almost doubled the price quoted. Seems scummy & dishonest. "


Rep reply posted 2024-10-31
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
1/5

2024-10-30

"An $30 extra "processing" fee (NOT shipping) that is tacked on as a surprise at the end of the transaction that is not reflected in the original price is a problem."


Rep reply posted 2024-10-31
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
5/5

2024-10-30

Speedy and easy!

"Took less than five minutes to stock up on my annual supply of lenses. You can’t beat these prices compared to your retail prices at the optical dispensary. Thanks again! "


Rep reply posted 2024-10-31
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found our process speedy and easy! It's great to know that you're saving money with us compared to retail prices. Your satisfaction means the world to us, and we can’t wait to serve you again for your lens needs!”


Verified
5/5

2024-10-30

Out of sight!

"Super easy and user friendly."


Rep reply posted 2024-10-31
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Wow, thank you so much for your amazing review! We're thrilled to hear that you found our site super easy and user-friendly. Your feedback really motivates us to keep improving and providing the best experience possible. We appreciate your support!”


Verified
5/5

2024-10-30

Quick and Easy

"Quick, easy, and user friendly."


Rep reply posted 2024-10-31
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Wow! Thank you so much for your fantastic review! We're thrilled to hear that you found our service quick, easy, and user-friendly. Your feedback motivates us to keep delivering the best experience possible! We appreciate your support!”


Verified
5/5

2024-10-06

Make them look twice! Or not at all.

"I’m upset that they don’t come in positive powers and I will have to wear my glasses.
10/30/24 Updating my review. I was told that my package was sent twice. Still waiting. Asked them to cancel and give me a refund. That was a week ago.
Not sure why. I have made no issue purchases in the past.
I want my $100+ back!!
"


Rep reply posted 2024-10-31
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you for sharing your feedback with us, and we sincerely apologize for the frustration this experience has caused. Our team is currently reviewing the details, and we will reach out within the next 24-48 hours to provide an update on your refund and ensure this is resolved to your satisfaction. Please don’t hesitate to reach out if there’s anything specific you’d like us to address in the meantime. We're here to help, and we thank you again for your past support and your patience as we resolve this matter.”


Verified
5/5

2024-10-30

This price

"My other provider wanted $50 per box! I'm a new fan!"


Rep reply posted 2024-10-31
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Wow, thank you so much for your amazing review! We’re thrilled to hear that you found our prices so competitive! It’s fantastic to have you as a new fan, and we’re committed to providing you with great quality at unbeatable prices. Welcome aboard!”


Verified
5/5

2024-10-30

Seeing made easy.....

"Ordering online was easy as A, B, C...."


Rep reply posted 2024-10-31
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We are thrilled to hear your feedback! It's fantastic that you found ordering online so easy. We strive to make the process as seamless as possible, and your satisfaction means the world to us! Thank you for choosing OptiContacts.com!”


Verified
5/5

2024-10-30

Cheap Eyeballs!

"I researched websites for the best price & OptiContacts was the cheapest by far!"


Rep reply posted 2024-10-31
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Wow, thank you so much for the fantastic review! We're thrilled to hear that you found our prices to be the best out there! We strive to offer great value for our customers, and it's awesome to know we hit the mark for you. Your support means the world to us!”


Verified
5/5

2024-10-30

Easy re order

"Very easy process to upload current prescription, very quick check out, and an amazing online promo price per box! Great experience for my first use. "


Verified
5/5

2024-10-30

Love this website

"Fast shipping, good discounts, and easy ordering"