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Product & services pricing
4.03/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.23/5
Customer service:
4.27/5
Return/Replacement policy:
4.20/5

Verified
5/5

2024-07-26

I love the convenience and the free sunglasses!

"I love that I can download my prescription and it’s always fast delivery. They always have your prescription saved so I can just hit reorder and bam , it’s done ! "


Verified
5/5

2024-07-26

Fast! Easy!

"Super fast and easy ordering!"


Verified
1/5

2024-07-26

FIRST TIME CUSTOMER DID NOT GET 30%OFF

"This is my first time using the site and when I was a about to make payment, the coupon was removed.
"


Rep reply posted 2024-08-01
A rep from OptiContacts.com, MariaKits, has responded:

“Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you experienced pacing your order. After reviewing our records, it appears that you may have previously shopped with us. However, we highly value every customer and are committed to ensuring your satisfaction. Our team will be reaching out to you shortly to resolve this issue and provide a satisfactory outcome.”


Verified
5/5

2024-07-26

Quick easy and cheap contact lenses

"The price was half of other websites. "


Verified
5/5

2024-07-26

Fast seamless experience

" I am so thankful for a website like Opticontacts for providing consumers like me a fast and seamless experience "


Verified
5/5

2024-07-26

easy peasy

"Less expensive than competitors. And all my information was able to be entered so my order was processed within minutes. Hassle-free "


Verified
5/5

2024-07-26

Wow - that was easy

"Not like EZContacts at all, where there is so much verbage I thought I was looking at somebody's research paper for a Masters degree in marketing or a text book. I couldn't find where to order! I still haven't found someplace to complain to them about it... Forget that anyway - there's a HUGE price difference."


Rep reply posted 2024-07-26
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-07-26

First time, so far ao good

"Easy buy great price, lets hope the order arrive without problems"


Rep reply posted 2024-07-26
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
3/5

2024-07-26

High processing fees

"Haven't received contacts yet but high processing fees."


Rep reply posted 2024-07-26
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
5/5

2024-07-26

Finally found Oakley Readers

"Most places that I had looked at that had Oakley frames were only showing the option to get prescription style glasses. I wanted a pair of Oakley quality frames with a standard 2.00 reader lens since everything I have purchased in the past ends up breaking. I know you get what you pay for and yesterday I broke two pairs of cheap $15.00 readers, but over time cheapies add up to what one quality pair of glasses would cost in the first place."


Rep reply posted 2024-07-26
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-07-26

First time user

"Very simple and easy to select and purchase needed contacts."


Rep reply posted 2024-07-26
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-07-26

Easy Peasy

"uploaded RX to checkout in minutes"


Rep reply posted 2024-07-26
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
4/5

2024-07-26

Satisfied

"Enjoy more discounts contact proces are a bit high."


Rep reply posted 2024-07-26
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
1/5

2024-07-26

"The website mentions an extra 30 percent off and then when you click it it takes away all of the discounts. False advertising. Also, the website and checkout process is glitchy. I might not shop here again"


Rep reply posted 2024-08-01
A rep from OptiContacts.com, Chris_KITS, has responded:

“Thank you for your feedback. We understand your concern and apologize for any confusion caused by our promotion system. Our policy is that only one promotion can be applied per order, whether it is a free sunglasses coupon or a contact lens discount coupon. If you have any further questions or need assistance with your order, please feel free to reach out to us. We appreciate your business and your understanding.”


Verified
5/5

2024-07-26

Easy-Peasy website!

"Great ebsite, very easy to use and ordering is fast.... all the popular styles of glasses as well!"


Rep reply posted 2024-07-26
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.