" I am so thankful for a website like Opticontacts for providing consumers like me a fast and seamless experience "
"Less expensive than competitors. And all my information was able to be entered so my order was processed within minutes. Hassle-free "
"Not like EZContacts at all, where there is so much verbage I thought I was looking at somebody's research paper for a Masters degree in marketing or a text book. I couldn't find where to order! I still haven't found someplace to complain to them about it... Forget that anyway - there's a HUGE price difference."
"Easy buy great price, lets hope the order arrive without problems"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Haven't received contacts yet but high processing fees."
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Most places that I had looked at that had Oakley frames were only showing the option to get prescription style glasses. I wanted a pair of Oakley quality frames with a standard 2.00 reader lens since everything I have purchased in the past ends up breaking. I know you get what you pay for and yesterday I broke two pairs of cheap $15.00 readers, but over time cheapies add up to what one quality pair of glasses would cost in the first place."
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Very simple and easy to select and purchase needed contacts."
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"uploaded RX to checkout in minutes"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Enjoy more discounts contact proces are a bit high."
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"The website mentions an extra 30 percent off and then when you click it it takes away all of the discounts. False advertising. Also, the website and checkout process is glitchy. I might not shop here again"
“Thank you for your feedback. We understand your concern and apologize for any confusion caused by our promotion system. Our policy is that only one promotion can be applied per order, whether it is a free sunglasses coupon or a contact lens discount coupon. If you have any further questions or need assistance with your order, please feel free to reach out to us. We appreciate your business and your understanding.”
"Great ebsite, very easy to use and ordering is fast.... all the popular styles of glasses as well!"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Have been ordering but not easy to figure out where to upload new prescription and finding the exact same type of contacts (brand) not easy."
“Thank you for your feedback. We apologize for the trouble you faced with your recent order. We know how crucial a seamless ordering experience is, and we’re here to assist. Our team will contact you directly to address this issue and offer support.”
"I love how you guys gave a good discount it really helped a lot!!!"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Unadvertised fees at checkout doubles price of contacts"
“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Shopping and adding your prescription is easy "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
A rep from OptiContacts.com, Kits-AlexM, has responded:
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”