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Product & services pricing
4.03/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.22/5
Customer service:
4.26/5
Return/Replacement policy:
4.19/5

Verified
5/5

2024-07-18

Fast and Easy

"This is the easiest and the cheapest way to buy your contacts. They come fast with just the free shipping. Can't go wrong with this company."


Rep reply posted 2024-07-18
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for your amazing review! We are thrilled to hear that you had a fast and easy experience shopping with us. We truly appreciate your business and hope to serve you again in the future.”


Verified
5/5

2024-07-18

Awesom

"Easy to use and fast cheap and has what I need "


Rep reply posted 2024-07-18
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for the amazing review! We're thrilled to hear that you found our website easy to use, fast, affordable, and with the items you needed. Your feedback is greatly appreciated!”


Verified
4/5

2024-07-18

Very Conveni

"Just a go to for contacts , will always deliver"


Rep reply posted 2024-07-18
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for the positive feedback! We're thrilled to hear that we're your go-to for contacts and that you find our service convenient. We appreciate your support and look forward to continue serving your eyecare needs in the future.”


Verified
1/5

2024-07-18

Crap service

"Ordered on a Tuesday. Told 3-5 business days. Not shipped until the following Monday then told up to 7 days to arrive. Still waiting."


Rep reply posted 2024-07-18
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We apologize for the delay and inconvenience you've experienced with your order. Your package is scheduled to arrive tomorrow. We will call you shortly to discuss how we can make this right for you, especially considering the backorder delay.”


Verified
5/5

2024-07-18

Clear Vision

"The ordering experience has been quite simple so far. So I am anxiously awaiting the delivery. "


Rep reply posted 2024-07-18
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you for the awesome feedback! We're glad to hear that you found the ordering process easy. We can't wait for you to receive your order and experience clear vision with your new contacts!”


Verified
5/5

2024-07-18

$$$$$ saved!

"EAST and quick and the lowest price! "


Rep reply posted 2024-07-18
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you for the amazing 5-star review! We're thrilled to hear that you had a great experience shopping with us and that you were able to save money. We appreciate your support and hope to serve you again in the future.”


Verified
5/5

2024-07-18

Great Service will be back

"excellent transaction thanks"


Rep reply posted 2024-07-18
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
3/5

2024-07-18

Meh

"Ordering contacts is not an enjoyable experience. They are overpriced and I spent way too much time trying to find the best pricing. This site does not allow coupon stacking and only had better pricing through the subscription. Hopefully, prices don't continue to climb on these."


Rep reply posted 2024-07-18
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We apologize for the frustration you experienced with our pricing and coupon policy. We do offer price matching and would be happy to assist you further. If you find a lower price elsewhere, please contact us and we'll do our best to match it. We appreciate your business and value your feedback. Please don't hesitate to reach out if you have any questions or need assistance in the future.”


Verified
5/5

2024-07-18

Quick and Easy!

"Simple website, great promo code - looking forward to receiving my new contacts! "


Rep reply posted 2024-07-18
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
4/5

2024-07-18

first timer

"confusing with discounts, only able to use one"


Rep reply posted 2024-07-18
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We apologize for any confusion regarding our discount system. Please note that our system allows for the application of only one discount per order. If you have any questions or need further assistance, please feel free to reach out to us. We're here to help.”


Verified
3/5

2024-07-18

"Information during purchase is not clear and available through out purchase process "


Verified
1/5

2024-07-18

Can’t use promotions offered

"Don’t offer promotions anymore if none of them are useable "


Rep reply posted 2024-07-18
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We apologize for the inconvenience you've experienced with our promotions. Some promotional codes may have specific conditions, such as a minimum order amount, which could affect their usability. We will review your order and reach out to you shortly to apply the correct promotion and ensure you receive the best possible offer.”


Verified
5/5

2024-07-18

CHEAP CONTACTS

"contacts are cheap and the website is user friendly. "


Rep reply posted 2024-07-18
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-07-18

Easy reorder process

"Easy reorder process. It kept past orders "


Rep reply posted 2024-07-18
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-07-18

First time buyer

"First time buying I will update on website for full experience because so far the reviews are not that good. "