"Don't like the processing fee :("
"There are so many options, and it was easy to buy. "
“Thank you so much for the awesome review! We're thrilled to hear that you found it easy to browse and purchase from our wide selection of options. Happy to have you as a customer!”
"Just show me the real price. Your processing fee doubled the price of my contacts. If it wasn't so easy to order from you I'd go somewhere else. Just show me the actual price. "
“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Easy to order and prices with discounts are affordable. "
“We're thrilled to hear that you found it easy to order from our website and that you love our affordable prices with discounts! Thank you for the 5-star review - we appreciate your support!”
"The ordering process was simple and quick!"
“Thank you so much for the glowing review! We're thrilled to hear that you found our ordering process to be easy and quick. We truly appreciate your feedback!”
"Opticontacts sent me a text around the time I needed to refill my contacts prescription. It just took about two minutes to complete order. Love Apple Pay option. "
“Thank you so much for the amazing 5-star review! We're thrilled to hear that reordering with OptiContacts was quick and easy for you. We're glad you enjoyed the convenience of our text reminders and the Apple Pay option. We appreciate your support!”
"I was able to upload my script and get my contacts ordered in less than 15 mins. Hardest part was trying to decide on how many boxes to gt at a great $$$ Price!"
“Thank you so much for the amazing 5-star review! We're thrilled to hear that you found our ordering process quick and simple, and that you enjoyed our great prices. We appreciate your business and look forward to serving you again!”
"one thing was confusing. I applied the PRIME20 discount code for my contacts, giving me a total of around $200, but then when I added the "free" gift of sunglasses to my order, the total jumped to $252. Apparently that discount code invalidated the PRIME20 code. There should be a warning!! "
“Thank you for your feedback. We understand your concern and apologize for any confusion caused by our promotion system. Our policy is that only one promotion can be applied per order, whether it is a free sunglasses coupon or a contact lens discount coupon. If you have any further questions or need assistance with your order, please feel free to reach out to us. We appreciate your business and your understanding.”
"Great prices, great service, and fast shipping. That matters when shopping for contacts."
“We are thrilled to hear that you had such a positive experience with OptiContacts.com! Thank you for your kind words and for taking the time to leave us a wonderful review. We are always here to provide you with great prices, exceptional service, and speedy shipping for all your contact lens needs.”
"I couldn't find acuvue natural shine contacts anywhere until Opti Contacts! AND I got 30% off for my first time order saving me $111.00!!!q"
“Thank you so much for your fantastic review! We are thrilled to hear that you found exactly what you needed with us and saved big on your first order. We appreciate your business and look forward to serving you again in the future.”
"Site was very quick to navigate through!"
“We're thrilled to hear that you found our website easy to navigate and that you had a speedy shopping experience with us! Thank you for your positive feedback!”
"This is my first contact order from this website and placing my order was pretty easy and hassel free. "
“We are thrilled to hear about your positive experience with our easy payment method! Thank you for choosing OptiContacts.com for your first contact lens order. We appreciate your feedback and look forward to serving you again in the future.”
"Easy to navigate the site. Hopefully my order comes with no hiccups. "
“We are thrilled to hear about your positive experience on our website! Thank you for choosing OptiContacts.com for your eyewear needs. We will do our best to ensure your order arrives smoothly.”
"Was looking for the best deal and after some hunting this was it. Can't wait to get my order and share pics."
“Thank you for the amazing 5-star review! We are thrilled that you found the best deal with us. We can't wait for you to receive your order and see your pics. Enjoy your new products!”
"Purchase process was easy, and the price can't be beat. We'll see about the rest when I receive my order."
“Thank you so much for the fantastic review! We are thrilled to hear that you found our purchase process easy and our prices unbeatable. We can't wait for you to receive your order and experience our exceptional products. Thank you for choosing OptiContacts.com!”
A rep from OptiContacts.com, Kits-AlexM, has responded:
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”