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Product & services pricing
4.03/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.22/5
Customer service:
4.26/5
Return/Replacement policy:
4.19/5

Verified
5/5

2024-07-16

Cheaper then the competitors same contacts!

"why pay more/??? will be back and telling my friends
"


Rep reply posted 2024-07-17
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for your amazing 5-star review! We're thrilled to hear that you found our prices to be cheaper than our competitors. We appreciate your support and can't wait to have you back as a customer. Sharing the good news with your friends means the world to us!”


Verified
5/5

2024-07-16

OPTI***Mum Savings!!!

"OPTI Contacts offered OPTI Mum Savings through their online promotional deal that helped me save a lot of money!!! "


Rep reply posted 2024-07-17
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for your fantastic review! We appreciate your support and look forward to serving you again in the future.”


Verified
2/5

2024-07-16

Obscene Processing Fees

"Advertised a fair price and then shocked me at the checkout over doubling the price of the order with a hidden processing fee."


Rep reply posted 2024-07-17
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
5/5

2024-07-16

Easypeasy

"Fast, easy, no complications or hoops to jump through"


Rep reply posted 2024-07-17
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you had a seamless shopping experience with us. Your satisfaction is our top priority, and we appreciate your support.”


Verified
1/5

2024-07-16

Dishonorable Pricing

"The pricing does not stay the same when checking out. This company uses a bait and switch method as standard practice"


Rep reply posted 2024-07-17
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
5/5

2024-07-16

SUPERB!!

"SO easy to order!! Website easy to navigate."


Verified
4/5

2024-07-16

Easy to browse

"Extra price added on when submitting payment"


Verified
4/5

2024-07-16

Seeing the value not only in my wallet but in life!

"After nearly saving $50 per box compared to my opstitrions office it's a no brainer to be a continuous customer with opticontacts. Thank you for the saving & bringing the value of sight into my home at an affordable price."


Verified
4/5

2024-07-16

Website Experience

"Website was a bit clunky. Since zip code is automatically applied, so should the country."


Verified
5/5

2024-07-16

Easy peasy

"Everything was easy! So far so good!"


Verified
5/5

2024-07-16

CHEAPEST CONTACT OF ALL WEBSITES EVEN COSTCO

"OptiContacts is 1 of the cheapest of all websites I searches even local wholesale Costco. Everyone is average $38/box for Acuvue Astigmatism. Even when I expedite my shipping within 2 days. I pay $29.27/box with 2 days expedite shipping."


Verified
2/5

2024-07-16

INFLATION NATION

"Contacts have gotten so expensive I can hardly afford it. I can't wear glasses because of a vertigo problem so I'm stuck using contacts, and it's becoming more and more costly every single time I order. Hard to decide between seeing and eating. "


Rep reply posted 2024-07-16
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you for reaching out to us about your concerns regarding the rising cost of contacts. We strive to offer competitive pricing and value for our products. Our team will review your account and explore all available options to help ensure you receive the best value on your order.”


Verified
5/5

2024-07-16

Fanyastic Pircies and Free Shipping! A huge bonus in the curent ecomonic climarw!

"Great product, I caved in to the relentless emails and texts and I'm happy I did as this was such a large discount over competitors! "


Verified
3/5

2024-07-16

"Should honor emailed discounts."


Rep reply posted 2024-07-16
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you for bringing this to our attention. We apologize for any confusion regarding the emailed discounts. Ensuring our customers receive the correct discounts is important to us. Our team will reach out to you shortly to assist further and ensure you receive the discounts you are entitled to.”


Verified
5/5

2024-07-16

Smooth process!

"Super fast and great deal. Took me 3 mins to order from my phone. Thanks!!"