"My favorite part is using the app to order contacts and keep them re-ordered with a subscription. "
"Disappointed, going through the maze to order and Optic Contacts penny pinching me the customer, to raise the price from $69.00 to a whopping $110.00! Next time my order will be with the competing company!"
“We apologize for the frustration you experienced with your order. We don't see the promotion applied, and we will reach out to assist you with applying it. Your satisfaction is our priority, and we appreciate your patience as we resolve this issue. Thank you for bringing this to our attention.”
"I loved using OptiContacts, but I was a little put off by the "Free Shipping" that was offset by the "processing" charge. Not cool, felt like a bait and switch. "
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"easy to find coupons and easy search with many choices"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
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"Happy with the price compared to other sites, will order again. Wish I could use multiple promo codes since they give you multiple but they only let you use one. "
"Easy to put in your prescription and I was offered a nice price for these contacts! Looking forward to receiving them. It will be so nice to have these new contacts. "
"Ordering the lenses was very easy to do."
"Low prices and seamless ordering experience "
"First time using, was super easy and fast to order and at a great discount! Order from start to finish was 5 minutes!!"
"Easy to find the brand I need and easy to checkout. "
"Everything is pretty simple but the nearly 20$ processing fee is a little much "
"Once I selected the free gift it took off my 30% off making the free gift actually cost me more money. "
“Thank you for your feedback. We apologize for any confusion. Unfortunately, we cannot combine multiple coupon codes on the same order. You can choose to apply either the free gift code or the 30% off discount. Thank you for your understanding.”
"It took the coupons off without me knowing. "
“Thank you for your feedback. We apologize for any confusion regarding the discount process. If the coupon code doesn't meet the requirements, an error message will appear to notify you. However, please rest assured that we will contact you to assist with applying the discount. Your satisfaction is important to us, and we appreciate your patience as we resolve any issues.”
"So awsome to have a variety and easy purchasing process."
"Using this site to order my contacts was easy and efficient "
A rep from OptiContacts.com, Kits-AlexM, has responded:
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”