"fast service and good discount "
"You literally admitted to misrepresenting the price of the contact lens in an effort to play google games with your competition. It sounds like you are more concerned with playing such games then servicing your customers by, oh I do not know, clearing identifying the price and not having a $60+ fee masquerading as a "processing" charge, which is not disclosed until the checkout. Such bait and switch tactics should, if it does not, violate FTC deceptive advertising laws and state consumer protection laws. Consumers just want the price not your infuriating silly games. "
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"all efective and fast at processing"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"I love that I can find what I need and order from home. "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"My ordered doubled in price because of your "processing" fee. Then you tell me that, Everyone is doing it. Wow"
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"I was price shopping - you beat 800-contacts 1 v 1 - yeah "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"I was quite confused to see one price for the 90 pack of contacts I wanted and then suddenly the price increased dramatically and I noticed a "processing fee" had been added to my order. It would be great if the processing fee was just added to the main price so customers could make a decision without having to get all the way to the payment page to receive that kind of sticker shock!"
“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Easy to order and great discount. I recommend "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"I look forward to the day this company is sued for the deceptive processing fee tacked on at the end."
"Beware - they tack on a $20 fee at checkout"
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Always easy to get my contacts through opticontacts. Reasonable prices too!! "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Affordable and fast shipping "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Quick and easy with no hassle. "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"It is super easy to order my contacts online and the prices are great! "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"My favorite part is using the app to order contacts and keep them re-ordered with a subscription. "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
A rep from OptiContacts.com, Kits-AlexM, has responded:
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”