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Product & services pricing
4.00/5
Chance of future purchase:
4.07/5
Shipping & packaging:
4.29/5
Customer service:
4.24/5
Return/Replacement policy:
4.24/5

Verified
5/5

2024-07-01

Saved me a trip!

"saved me a trip to the eye doctor and I dont have to take off work!"


Rep reply posted 2024-07-02
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We're thrilled to hear that we could save you a trip to the eye doctor and make your life easier! Thank you for choosing OptiContacts.com for your eyecare needs.”


Verified
5/5

2024-07-01

Easy to place or renew orders

"I have been ordering since September of last year and I have not had any issues this far. "


Verified
5/5

2024-07-01

Great

"Very good experience highly recommended "


Verified
5/5

2024-07-01

Clearly the best

"All the other sites say they offer deals. Opti is the only one to actually cut you a break on your lenses. They’re my trusted source for all my contact lenses. "


Verified
5/5

2024-07-01

Quick and easy

"As already said quick and easy"


Verified
5/5

2024-07-01

Eary Re-ordering with OptiContacts

"It was easy to re-order my contacts"


Verified
5/5

2024-07-01

Good

"Very simple and easy. They remembered all of my information"


Verified
5/5

2024-07-01

Great experience. Couldnt be happier

"Easy process, and fast shipping. Can't wait to see if they get here as fast as promised"


Rep reply posted 2024-07-01
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We are thrilled to hear that you had a great experience with us! Thank you for choosing OptiContacts.com for your eyewear needs. We strive to provide easy processes and fast shipping to ensure customer satisfaction. We can't wait for you to receive your order as well!”


Verified
1/5

2024-07-01

Misleading discount coupons and changes

"Tried to use one coupon and site would not let me. Also I don't know what handling charge is for. It is also a rip off. Last time I am using OptiContacts. Also had difficulty using the Pay Pal link."


Rep reply posted 2024-07-01
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you for bringing this to our attention. We apologize for the issues you encountered with the coupon code. We will contact you to confirm the discount and help you to apply it. Your feedback is valuable to us, and we appreciate your patience as we work to improve your experience. ”


Verified
5/5

2024-07-01

Clear Choice

"I have not had any issues with ordering, paying, or receiving my contacts and I have saved hundred by utilizing OptiContacts!"


Rep reply posted 2024-07-01
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for your amazing review! We are thrilled to hear that you have had a great experience with OptiContacts and that you have been able to save money by shopping with us. We appreciate your support and look forward to serving you again in the future!”


Verified
5/5

2024-07-01

"Eye" like it!

"Easy order, easy re-order, least expensive, and quick ship. What's not to like? "


Rep reply posted 2024-07-01
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We're thrilled to hear that you had such a positive experience with us! Thank you for choosing OptiContacts.com for your eye care needs. We appreciate your kind words and look forward to serving you again in the future.”


Verified
4/5

2024-07-01

Little tricky, but still good price

"I do appreciate that the contacts are still a good price, however the service fee that was tacked on at the end make it double what was the advertised price. I thought (even with the paragraph explanation) that this was definitely misleading. I ended up not buying as many as I would have, which also allowed me to pay less. But surely you could lower these fees to make it a little more fair/not so deceiving?!"


Rep reply posted 2024-07-01
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
5/5

2024-07-01

Great

"Easy to order fast checkout , all good "


Rep reply posted 2024-07-01
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for the amazing 5-star review! We're thrilled to hear that your experience with ordering from OptiContacts.com was easy and fast. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again in the future!”


Verified
2/5

2024-07-01

Hassle

"Whenever I try to order my contacts it is a bit of a hassle. It adds my ider multiple times. I have to go back and delete items. I am sent coupon codes to use but at checkout I can't use them. "


Rep reply posted 2024-07-01
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you for bringing this to our attention. We apologize for the hassle you've experienced while trying to order your contacts. We will contact you to assist with the order and the discounts. Your satisfaction is important to us, and we appreciate your patience as we address these concerns.”


Verified
5/5

2024-07-01

PRICE

"COMPARED THESE GUYS TO TWO OTHER LEADING ONLINE CONTACT SUPPLIERS & THEY BEAT BOTH OF THEM ! "


Rep reply posted 2024-07-01
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.