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Product & services pricing
4.00/5
Chance of future purchase:
4.07/5
Shipping & packaging:
4.29/5
Customer service:
4.24/5
Return/Replacement policy:
4.24/5

Verified
5/5

2024-06-29

Easy to use

"I’ll let you know after I get the contacts"


Verified
5/5

2024-06-29

Excelente variedad y disponibilidad de lentes de contacto multifocales

"Encontré los lentes de contacto que buscaba y tenían otras opciones.
Excelente que tienen ofertas , ayudando al cliente a ahorrar dinero
"


Verified
2/5

2024-06-28

Process fee is misleading

"Adding processing fees at the end is tricky and misleading. I read the explanation for it, but it still doesn't feel good. "


Rep reply posted 2024-07-01
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
5/5

2024-06-28

Easy to Use

"I am a senior citizen. The computer is not my friend. Ordering my contacts was absolutely one of the easiest experiences I have had with the computer."


Verified
5/5

2024-06-28

easy peasy

"Quick and easy to enter the info and order. Will recommend once I receive my contacts!"


Verified
5/5

2024-06-28

Great Deal!!

"Best prices on contacts. Easy ordering."


Rep reply posted 2024-06-28
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-06-28

Always the best prices!

"Opticontacts is hands down the best online contact retailer."


Rep reply posted 2024-06-28
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
3/5

2024-06-28

Overp

"Overpriced
Prices very high !
"


Rep reply posted 2024-06-28
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you for your feedback. We understand your concern regarding our pricing and appreciate you bringing this to our attention. We strive to offer competitive prices and value for our products. Our team will reach out to you shortly to review any available promotions and discuss how we can better meet your expectations.”


Verified
5/5

2024-06-28

Easy Shopping

"This was my first time using this website and it was very easy to maneuver and find what I was looking for, plus the contacts I use were cheaper here then the site I usually use!"


Rep reply posted 2024-06-28
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-06-27

Great Service and Prices

"Easy ordering, free sunglasses and great prices on my contacts. "


Rep reply posted 2024-06-27
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-06-28

good deal!

"easy ordering, good experience"


Rep reply posted 2024-06-28
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-06-28

Awesome experience!

"Very user friendly, easy selection and upload of Rx"


Rep reply posted 2024-06-28
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
2/5

2024-06-28

Dumb processing fee

"Just like the title, what a scsm"


Rep reply posted 2024-06-28
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
5/5

2024-06-28

Awesome purchase!!

"Great price for my contacts "


Rep reply posted 2024-06-28
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-06-28

Texts help!

"The reminders keep me in lenses! "


Rep reply posted 2024-06-28
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.