"Best price I found online! Let’s hope the shipping is as fast as they say. If so, I’ll be a customer for life!"
"Easy to order and good discounts "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Kinda thought online contacts would be cheaper then a doctors office . "
“Thank you for sharing your thoughts. Our team will reach out to you soon to assist with finding the best discount available for your order. In the meantime, if you have any immediate questions, please feel free to contact our customer service team.”
"Will update on product quality when I receive it!"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Simple website and cost-effective product."
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"I am not happy with a surprise processing fee. Straightforward pricing is best. I will not return. I purchased anyway, because I'd spent the time to enter details."
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"It took a long time to get my first order. But now my order is double in price. My first order ~$70 and now ~$140 for a re-order."
“Thank you for sharing your thoughts. Our team will reach out to you soon to assist with finding the best discount available for your order. In the meantime, if you have any immediate questions, please feel free to contact our customer service team.”
"When I got on line it said contacts were $40.00 then when placed order they came out at $60.00 due to not signing up for re-occuring shipments."
“Thank you for your feedback. We apologize for any confusion regarding the pricing of your contacts. Our team will reach out to you shortly to assist with applying the coupon and ensuring you get the correct price for your order. If you have any immediate questions or concerns, please feel free to contact our customer service team.”
"I don't know what's happening but, I don't like the bait and switch tactic"
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"great pricing and easy website to use - got my order done in less than 5 minutes! thank you!"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"It should not be sent to existing customers if we can not use it."
“Thank you for your feedback. We apologize for any confusion or inconvenience this may have caused. Our team will reach out to you shortly to assist with applying the discount to your order. If you have any immediate questions or concerns, please don't hesitate to contact our customer service team.”
"It took no time to place the order. They had the exact contact lens that I purchased from my optometrist's office."
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Their pricing strategy is deceiving. They draw you in with a low discounted price, but then tack on a processing fee during checkout. "
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Processing Fee is excessive and is false advertising"
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Best ordering experience for contact lenses yet"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
A rep from OptiContacts.com, Kits-AlexM, has responded:
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”