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Product & services pricing
4.00/5
Chance of future purchase:
4.07/5
Shipping & packaging:
4.29/5
Customer service:
4.24/5
Return/Replacement policy:
4.24/5

Verified
5/5

2024-06-26

Easy to navigate & nice discount

"Very pleased with the site so far. Appreciate the HELLO discount. "


Rep reply posted 2024-06-27
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-06-25

Big Savings are Here!

"I went to my local Target Optical today and they were going to charge me $100 more than I'm paying here. Thank you for saving me money. This day in age when inflation is out of control, it's important for my family that every choice is a good financial decision."


Rep reply posted 2024-06-25
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-06-26

So far, easy!

"Ordered from here for the last 2 years. It's been trouble free."


Verified
5/5

2024-06-26

Fast & Easy

"This was as easy as adding my script and amount and checkout. Using PayPal, checkout was a snap!"


Verified
5/5

2024-06-26

Fastest & Easiest Order EVER!

"Easy to order. FAST! Lowest price I've found for my contacts (Astigmatism) per box. With free shipping, I should have them within 10 days."


Rep reply posted 2024-06-27
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-06-26

Great price and fast shipping!

"Quick and easy ordering process and you are able to expedite shipping for a small upcharge."


Rep reply posted 2024-06-26
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-06-26

so far so good

"let's see how fast I will get the lenses for my son"


Rep reply posted 2024-06-26
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
3/5

2024-06-26

No 'Hello' coupon discount as advertised

"The price advertised on Google wouldn't allow me to use the first time purchase coupon."


Rep reply posted 2024-06-26
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you for bringing this to our attention. We apologize for any inconvenience this has caused. We offer multiple promotions and deals to provide our customers with the best value. However, our system does not allow the combination of multiple coupons or deals on a single order. If you have any other questions or need further assistance, please don't hesitate to contact us. We value your feedback and your business.”


Verified
4/5

2024-06-26

Convince and sight!

"I was out of contacts. Needed them yesterday. Fast and easy"


Rep reply posted 2024-06-26
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-06-26

convenient and affordable

"OptiContacts is awesome, I love the reorder reminders and easy reorder. 5 stars!"


Rep reply posted 2024-06-26
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
3/5

2024-06-26

Good price bad fee in cart

"Was excited to be a first time customer but then an added charge was thrown into my cost of contacts. Just a bummer."


Rep reply posted 2024-06-26
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
3/5

2024-06-26

Beware of free gift

"I think it's tricky that you offer a free gift and when you select it it replaces the coupon code you already put in to get 30 % off your order"


Rep reply posted 2024-06-26
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you for your feedback. We understand your concern and apologize for any confusion caused by our promotion system. Our policy is that only one promotion can be applied per order, whether it is a free sunglasses coupon or a contact lens discount coupon. If you have any further questions or need assistance with your order, please feel free to reach out to us. We appreciate your business and your understanding.”


Verified
4/5

2024-06-26

Yea OK

"I was excited about the pricing and that I could buy more boxes, but I was quite disappointed at the "processing fee" explanation. Like, you're no different than all these other companies... LYING!!"


Rep reply posted 2024-06-26
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
5/5

2024-06-26

Fast delivery and great product !

"Great services !! Recommended "


Rep reply posted 2024-06-26
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
3/5

2024-06-26

"A greater discount would have been appreciated "


Rep reply posted 2024-06-26
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you for your feedback regarding our discounts. We will review the discounts applied to your order and contact you shortly to ensure that you receive the best possible offer. Thank you for your patience and your business.”