"Good prices good service fast delivery "
"I appreciate the clear and simple process of ordering, without a need to answer of fill out many forms and answered questions.
I really appreciate the promo discount too. Contacs are a constant expense and it helps a great deal to find quality at reasonable prices.
I have confidence this first order with you will go well and then look forward to future purchases."
"Didn't give a option for a prescription "
"SUPER EASY TO NAVIGATE THRU SITE AND BEST PRICES IN TOWN!"
"Was looking really good until the processing fee and then the shipping fees!"
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Easy to order and awesome online promo!"
"Fast, easy to use, and affordable"
"Great price. Although filling out this survey is mildly annoying as there's a minimum word limit. Plus, I can't just 5 stars, I have to explain myself."
“Thank you for your feedback! We're thrilled to hear that you found the ordering process easy and our prices great. We apologize for any inconvenience the survey may have caused. Your input is invaluable to us, and we aim to make our feedback process as smooth as possible. We'll take your comments into consideration as we look to improve our survey system.”
"I like the fast service and the discounts they offer."
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Took less than 5 min. From start to finish!! Love it!"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Great product at a great price, thanks! "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Shipped the same afternoon that I ordered them. Wow !!!!"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Totally out of contacts and always order from you."
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"To reorder my contacts I had to click one button and check out. So easy!"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Only complaint the fees way to much "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
A rep from OptiContacts.com, Kits-AlexM, has responded:
“We apologize for any confusion regarding the submission of your prescription. We do offer the option to upload your prescription directly on our website during the ordering process. Alternatively, you can also email your prescription to us. Or team will contact you shortly to make the process clearer. ”