"Website was super easy to use. I found my contacts quickly. Thankful for free shipping but the processing fee was surprising. "
"Ordering is super easy and great prices "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"I have been shopping around for the lowest price. They take your insurance and have the very best price! Without trying to find the best promo code."
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Easy checkout and thanks for the reminded that it was time to reorder."
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Very quick and easy to navigate, and the contacts always arrive quickly and well packaged-very satisfied-"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"everything looks good. hope to receive the contact lens that I ordered as expected."
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Terrific price, but checkout wasn’t working. Had to try to pay 3 different ways for the site to finally process the sale without an error message. "
“We’re glad to hear that you found our discount to be great, but we apologize for the difficulties you encountered during checkout. Our team is currently investigating the issue to ensure a smoother and more reliable checkout process in the future. If you encounter any further problems or have any questions, please don't hesitate to contact us directly.”
"OPTICONTACTS OFFERS GREAT QUALITY PRODUCTS AND THEIR WEBSITE IS SO USER FRIENDLY."
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"entering insurance info did not work and is confusing. I have received thousands of texts to renew my contact . It is obnoxious and annoying."
"Though the overall price of the contacts was great, the service fee kept changing. I went back a couple of times to see if I could put in insurance info and each time I returned to the payment screen, it had gone up again. This was really frustrating.
I wish all contact lens companies would just put the fees into the price per box and be done. That would make comparing prices much easier!"
“We apologize for the frustration caused by the fluctuating service fee. Your experience is important to us. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.
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"I ordered my eyeballs lmao, cool"
"Consumers hate deceptive marketing. Just list the true price."
“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Good discounts, reasonable shipping costs, and easy to reorder contacts even after years of not using site "
"So happy I was able to reorder my contacts quickly and at an amazing price. I was worried about having enough to last me through an upcoming cruise and now that worry is gone. Time to get packing and ready for some fun in the sun, with fresh contacts of course."
"Love this company!! Fast and Affordable!"
A rep from OptiContacts.com, Kits-AlexM, has responded:
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”