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Product & services pricing
3.99/5
Chance of future purchase:
4.06/5
Shipping & packaging:
4.28/5
Customer service:
4.23/5
Return/Replacement policy:
4.22/5

Verified
5/5

2024-06-24

Easy

"So easy. First time user. Good price. "


Rep reply posted 2024-06-24
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-06-21

Fast & Easy

"Website interface simple and easy!"


Rep reply posted 2024-06-21
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-06-24

"My previous information was saved and readily available for reordering. "


Rep reply posted 2024-06-24
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-06-24

Awesome.

"I'm happy with my purchase. Simple and easy. "


Rep reply posted 2024-06-24
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-06-24

A wonderful eye care place

"I love my experience! Easy going! It can be completed in 15 minutes!"


Rep reply posted 2024-06-24
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-06-24

Great!

"Great price! And Super fast and easy to reorder. "


Rep reply posted 2024-06-24
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-06-24

SOOOO EASY

"Waaaaay easier than 1-800-contacts!"


Rep reply posted 2024-06-24
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
4/5

2024-06-23

Lowest cost but deceptive

"Continued with the order, but found the processesing fee being added so late in the process was very deceptive. But you got my money, so you win."


Rep reply posted 2024-06-24
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.


Verified
1/5

2024-06-23

Deciteful practice

"If you are going to charge more, then say it upfront, don't hide it behind a processing fee."


Rep reply posted 2024-06-24
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
5/5

2024-06-23

Still a great deal

"I checked all the contact lens sites and even with pocessing fee.....I saved at least 25 percent from other vendors."


Rep reply posted 2024-06-24
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
1/5

2024-06-23

Not free

"The free sunglasses were not free & was added to my order. I had to remove "


Rep reply posted 2024-06-24
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you for your feedback. The coupon code for free glasses cannot be combined with the coupon for contact lenses, which might have led to the recalculation of your total. You can choose one promotion or the other, but unfortunately, both cannot be applied simultaneously. We appreciate your understanding and are here to help if you have any further questions or need assistance with your order.”


Verified
5/5

2024-06-23

Easy

"It was easy to find the brand i use and put in the prescription information!"


Rep reply posted 2024-06-24
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-06-23

Easy way to order and save money when times are hard.

"I would highly recommend to others."


Rep reply posted 2024-06-24
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-06-23

Excellent company to deal with !

"Fast service and shipping always sends notifications so I get my contacts on time . "


Rep reply posted 2024-06-24
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-06-23

Super fast and easy

"Took less than 2 minutes to reorder"


Rep reply posted 2024-06-24
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.