"Easy to order. Hope to get them soon. "
"My wife first ordered her contacts through you and had a great experience so I decided to try. So far the website has been easy to use and direct and my order will be here in 3-5 days"
"Got my contacts ordered so fast!"
"quick, easy, enter info and pay"
"The ordering process was super easy no problems whatsoever I just placed the order and have not received them yet, but will update when I do!"
"I just ordered my contacts so we will see how good the process is?"
"price is good but then u add a service fee??"
"FIRST TIME CUSTOMER! EASIEST WEBSITE TO FOLLOW AND THE PRICES ARE UNBEATABLE!!! LOOK FORWARD TO A LONG RELATIONSHIP FOR THE ENTIRE FAMILY. THANK YOU!"
"Love ordering from you guys but also wish you had more available discounts "
"Always have nothing but good experiences with this site. Fast easy and convenient!!"
"My order is kept so all I need to do is re order."
"I’ve been with 1800CONTACTS since the year 2000!! ..their “price match guarantee” policy was super easy but now they make you jump through the most ridiculous hoops to get any kind of discount. OptiContacts website is upfront and very easy to navigate plus, you can’t beat the price!!!!!!!!! "
"Hidden fees
$12.00 Shipping?
$75.00 processing fee?!"
“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.
”
"Very fast and easy ordering! We got an online promo code and this was the cheapest available offer online anywhere!"
"I need Biofinity toric lenses with a -3.75 cylinder. At least I was able to get what I need for my left eye which is what I’m out of. "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
A rep from OptiContacts.com, Kits-AlexM, has responded:
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”