"I think the fact you leave out the processing fee until the final page for checkout is a little misleading"
"To many price changes and mark ups"
"Greeat service awesome best nice"
"I absolutely live my new look!"
"Always pleased with order!! Love this site"
"Just finished ordering through Opticontacts.com for the first time, the process was very simple. The price was unbeatable. Hopefully, we receive the contacts with no issues."
"Extra "processing fee" hasn't been there before and it should be included in the advertised cost, adding it at the very end is cheating. "
"It was super easy to order contact and upload my prescription~ I ordering online was convenient! "
"I'm a faithful customer and they have never given me any troubles just free gifts on my orders ;)"
"It was sort of a discount…..accompanied by a $50 processing fee. It was still cheaper than 1 800 contacts "
"Placing my order was very easy! Thank you!"
"Good services good prices great experience "
"Good prices but I don't know about the service because I haven't received the contacts yet. We'll see if they get to where they're supposed to be on time. If they do I'll give you a good rating"
"Easy reorder process … payment was difficult but that was a PayPal issue I believe"
"Love the prices and ease of ordering. Always my go to for contact ordering "
A rep from OptiContacts.com, Kits-AlexM, has responded:
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.
”