"Website is fast and super user friendly"
"I found a great deal online, but ordered the wrong contacts. When I called customer service to fix my mistake, I had the pleasure of speaking to Clark. He quickly located my order, found the contacts that matched my prescription, and made sure I got the best possible discount available. Best customer service experience I have had anywhere in years. THANK YOU!"
"James looked into the issue I was having with an auto-shipment of contact lenses. He explained what had happened and offered to make things right. I really appreciate the level of customer service provided by OptiContacts."
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Only needed one box and great price! "
"Fast and great pricing $25/box better pricing than the doctor's."
"Straight forward user friendly and great variety"
"I think its strange that you offer promos by texting me but when you go to apply the promo code, suddenly it adds additional "processing fees' making the discount not as great."
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"amazing Great prices been buying since 2020 :) "
"thought it was gonna be a better deal than advertised, processing fee was a letdown"
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Amazing experience every time"
"Prices keep increasing and removing discounts, dishonest "
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"The process of renewing every year is very helpful. Prices are great. Thanks!"
"I’ve been looking for contacts that I could order fast and without having to sell a kidney or anything to afford. Here it is!"
"I was disappointed by new pricing. Prices have doubled!"
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Great deal for first time contact lens buyer. They also offered discounts on re-orders in the future."
A rep from OptiContacts.com, Kits-AlexM, has responded:
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”