"MY EYE DOCTOR WAS CHARGING ME DBL"
"Super easy and price was excellent I will be ordering soon now let’s see if delivery is as fast "
""Processing fees" added after price quote. Sleazy."
"The 30% off your first order really saved me a lot of money. I’m 22 and new to wearing contact and glasses. I’m honestly pretty bad at wearing them consistently so I got the air optix colors in hazel & honey to make me want to wear my contacts more. I figured if they make my eyes look pretty I’d want to wear them more lol. Anyways the 30% off intro deal is very enticing and definitely saved me well over $100. Definitely recommend ordering from this site as opposed to others because they have a lot of good promotions and saves you quite a bit."
"Wish I didn't have to pay with paypal "
"I’ve taken much time to compare pricing on Internet contact purchases. This website had the best pricing and doesn’t charge for shipping! Saved me a lot of money the website is easy to use and fast. "
"I’ve ordered numerous times from these folks! I’ve always been satisfied."
"Processing fee was not initially added onto the total when I paid. Very misleading."
“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"no hidden fees, straight forward"
"Easy to order and competitive prices."
"Ordering contacts was really easy and cheaper than other places."
"Every time I order the prices keep going up. You wore me out with offers and then when it got to checking out all there was was 15% off. "
“Thank you for your feedback. We understand your concerns regarding the pricing of our products. The cost can fluctuate based on manufacturing expenses and other factors, which can affect our pricing. We want to ensure you receive the best possible offer. Our team will reach out to you shortly to discuss this further and explore any available options. We appreciate your understanding and look forward to assisting you.”
"thought was getting a deal since i was a customer"
“We apologize for the inconvenience you've experienced with our promotions. Some promotional codes may have specific conditions, such as a minimum order amount, which could affect their usability. We will review your order and reach out to you shortly to apply the correct promotion and ensure you receive the best possible offer.”
"I already had everything uploaded and reordering was very quick and easy. Very grateful for such a simple process."
"Happy to have an auto ship discount and ordering process easy and fast!"
A rep from OptiContacts.com, Kits-AlexM, has responded:
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”