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Product & services pricing
4.04/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.18/5
Customer service:
4.13/5
Return/Replacement policy:
4.04/5

Verified
5/5

2024-10-23

Savy Service !!

"Easy to navigate the website!
Product pricing is one of the lowest. Very satisfied !!!
"


Verified
5/5

2024-10-23

I can see clearly now the fuzz is gone

"Same rx, same great price! Thank you for understanding the need to see clearly should not cost a paycheck."


Verified
5/5

2024-10-23

You made it easy for me

"Thanks for making it easy to reorder my prescription and for the discount."


Verified
5/5

2024-10-23

easy peasy

"very easy to order contacts and affordable "


Verified
5/5

2024-10-23

Easy to navigate

"easy to use and cost effective "


Verified
5/5

2024-10-23

Too Easy

"It was my first time ordering contacts online and the process was easy and a good process"


Verified
1/5

2024-10-23

Too many added fees at the end

"They keep adding fees at every step- feels like a bait and switch "


Rep reply posted 2024-10-23
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
5/5

2024-10-23

"Very quick and easy to reorder my contacts."


Verified
3/5

2024-10-23

Good Price until you get to the processing fee

"The experience is easy but the processing fee is ridiculous."


Rep reply posted 2024-10-23
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
5/5

2024-10-23

Easy to order

"Easy to order and get set on auto ship so you don’t forget and run out"


Verified
5/5

2024-10-23

Great

"Great and fast shipping !!!!!"


Verified
5/5

2024-10-23

Awesome

"Easy to input prescription and fast safe checkout."


Verified
5/5

2024-10-23

Great price name brands

"Contacts at good price, easy to order"


Verified
5/5

2024-10-23

Awesome

"Great and fast service, will order again definitely!"


Verified
5/5

2024-10-23

It’s super convenient!

"Great price! It’s very easy to order "