"Contact lenses are such a racket!! They con you in with crazy low initial prices (e.g. $9.95/box) and then tack on STUPID 'processing' fees that quadruple the cost!!!! "
"Much cheaper and fast ordering easy to upload prescription "
"OptiContacts has been my go to website for ordering my contacts! It’s a super fast process and their customer service is very helpful when needed for any questions or concerns! I would 10/10 recommend to anyone who would rather purchase online then have to bother their eye doctor to purchase! "
"Noticing that progressive glasses can get a bit dizzying, I was thinking that it was time to wear contact lenses again! — Especially for longer days at a barn with 16 horses! And because for some reason, my vision is better with your contact lenses than with glasses of the same prescription. Voilà! In came a text for a discount on your lenses! Thank you for your super efficient, speedy ordering process! And for your discount specials! I will continue to order from you!"
"Ordering contacts is so easy through this website! Thank you! "
"Website is so easy to use. Great price also"
"Shipping take one month that’s too long for contacts"
“Thank you for reaching out and sharing your concerns about shipping delays. While unexpected backorders can occasionally occur, we want to assure you that your most recent order was processed and shipped the same day it was completed. You should have received tracking details via email. If you haven't received them or are still waiting for your order, please let us know so we can assist you further. We greatly appreciate your patience and understanding. If there’s anything else we can do to help, don’t hesitate to contact us.”
"ALL IS FAST EASY TO FOLLOW
HIGHLY RECOMMENDED"
"Thanks for years of excellent customer service .I"
"By far the best price per box. Thanks!"
"I have go thru extra steps, u forget i am customer."
“We apologize for the inconvenience you've experienced with our promotions. Some promotional codes may have specific conditions, such as a minimum order amount, which could affect their usability. We will review your order and reach out to you shortly to apply the correct promotion and ensure you receive the best possible offer.”
"He whole process was very easy"
"saved $320 won 4 boxes with introductory promo!"
"SO EASY TO PROCESS WITH PRESCRIPTION WITH 1st order 30% offer, which is way more cheaper than the Doctor offered to me. I chosen the brand and type I used to wear not the doctor offered me recently. Happy shopping experience!"
"tricky tactics with discount code
Adds processing fee at last payment screen - easy to miss
Pay attention to the details!
Otherwise price is good for first time buyers"
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
A rep from OptiContacts.com, Kits-AlexM, has responded:
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”