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Product & services pricing
4.05/5
Chance of future purchase:
4.12/5
Shipping & packaging:
4.26/5
Customer service:
4.27/5
Return/Replacement policy:
4.24/5

Verified
5/5

2024-10-10

"I'm Happy & that's exact! I ordered some GOOD contacts!"

"It was quick, easy & painless!

Thank you so much OptiContacts!
"


Rep reply posted 2024-10-10
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-10-10

Great and quick!

"I order online to save $ and I love coupons being sent to help. Especially with inflation!"


Rep reply posted 2024-10-10
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
1/5

2024-10-10

Says 30% off,,only got 20

"Just five us the bottom dollar price, and not discount % every other week. Its annoying when trying to order "


Rep reply posted 2024-10-10
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We apologize for the inconvenience you've experienced with our promotions. Some promotional codes may have specific conditions, such as a minimum order amount, which could affect their usability. We will review your order and reach out to you shortly to apply the correct promotion and ensure you receive the best possible offer.”


Verified
5/5

2024-10-10

quick and easy

"i had a great time shopping at opti contacts! they made a necessary "evil" of contact shopping super easy, straightforward and quick! thanks so much! i was in and out of the site within 10 minutes!"


Rep reply posted 2024-10-10
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-10-10

Easy Peasy

"Super simple and must less expensive than 1-800-CONTACTS"


Verified
1/5

2024-10-08

Precision!

"I found exactly what I wanted and the price was perfect!"


Verified
4/5

2024-10-10

Hidden fees

"The sale price of $16.95 draws customers in but then you slap them with additional fees making the actual price $40 a box with shipping. Include the additional processing fee in the original price and customers will be less annoyed at checkout. "


Verified
4/5

2024-10-10

Just Taking a Dive Off This Cliff

"To be honest I have not heard about OptiContacts.com. But I'm glad I found them. I was able to get 1 box for OS/OD for half the cost of 1 box from the other guys. I will attempt to edit this review as I just started the process. OptiContacts.com, don't let me down!!"


Verified
3/5

2024-10-10

hidden price

"I did not know that there was hidden price until I submitted payment"


Rep reply posted 2024-10-10
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.


Verified
5/5

2024-10-10

quickneasy

"it was a simple user face. Very easy to navigate the website
"


Verified
4/5

2024-10-10

"I didn't like having to go to PayPal . Wish you had a native checkout. "


Rep reply posted 2024-10-10
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you for your feedback! We understand the preference for a more streamlined checkout experience. In addition to PayPal, we also offer credit and debit card payment options directly at checkout. If you need any help with this or have any further questions, feel free to reach out. We're here to assist!”


Verified
1/5

2024-10-09

Awful AF

"Based on speaking with your customer service, I think you already know. "


Verified
2/5

2024-10-09

COUPON CODES

"THERE ARE MULITPLE COUPONS FOR 255 AND 30% OFF AND ITS NOT FAIR YOU DONT ALLOW ME TO USE THEM"


Rep reply posted 2024-10-10
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We apologize for the inconvenience you've experienced with our promotions. Some promotional codes may have specific conditions, such as a minimum order amount, which could affect their usability. We will review your order and reach out to you shortly to apply the correct promotion and ensure you receive the best possible offer.”


Verified
5/5

2024-10-09

Easy peasy

"Ordering my contacts on opticintacts.com is so quick and easy and more affordable "


Rep reply posted 2024-10-10
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-10-09

EASY!

"Incredibly easy to order lenses. Prices are competitive, if not better. "