"Great deal, great options, great contacts "
"Siempre les he comprado a ustedes y estoy satisfecha con la compra y con el servicio "
"The website was super easy to navigate and place contact order."
"I needed to order contacts and even though I have both a vision contact rider through my medical insurance and additional vision coverage through VSP I would have had to pay approximately $250 out of pocket for contacts. Ordered through this site and saved $155 for the same contacts. Looking forward to receiving my contacts."
"all easy and great except expensive shipping and some "processing" fee"
"Love getting my contacts here!
My Dr office is such a pain and fights me on my lenses but here at optic contacts I get my lenses and at such a great price!"
"Give me a great price and the jack it up by doubling it. thanks"
"I needed the contact lens for my son. And it is great experience at here"
"Great experience. No problems."
"Will order again from this website"
"The checkout kept updating boxes to double the amount I wanted to purchase. No clue how many boxes I am going to get"
"OptiContacts has good deals and ordering is fast and easy. This is my second time ordering with them."
"Misleading to pull people in showing a discounted rate. However still lower price I could find online "
“We appreciate your feedback and want to address your concerns regarding our processing fees. It’s important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don’t hesitate to reach out to us.”
"Enjoyable. I’m concerned about the product being what it should be when it arrives. "
"I would’ve really liked a lot more options for eyeglasses, I it took me a while to make a decision, I couldn’t find the perfect pair, but I settled.. The prices for contact lenses were not bad, there is still room for improvement though for sure. "
“Thank you for your feedback. We're glad to hear you found our prices for contact lenses satisfactory. We understand how important it is to find the perfect pair of eyeglasses, and we apologize if our selection didn't meet your expectations. Your input is valuable to us, and we will take it into consideration as we work to expand our offerings. If you have specific styles in mind, feel free to share them, as we are always looking to improve and cater to our customers' preferences.”
A rep from OptiContacts.com, KitsAndreaM, has responded:
“We're sorry to hear that you experienced issues during the checkout process. It sounds frustrating to not have clarity on your order. One of our agents will contact you shortly for further assistance. We appreciate your feedback as it helps us improve our service.”