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Featured Review


Verified
4/5

2019-05-31

Great Prices Just Do Some Work for Best Deals

"Spent more than wanted to but was able to receive a better deal than I thought I would!
I'm really not used to paying for shipping nowadays. However, was not able to locate the same items at the same total price.
I had to spend about $10 more to save $19 in shipping. I received my order faster than promised.
Only one item is subpar and I would return it just have not had the time to start the process.
"

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Verified
5/5

2019-05-30

Bushmaster 10 rd magazine 5.56 mm/.223 Rem 93302-10RD

"Optics Planet had what I needed in stock at the best price I found online. The magazines arrived ahead of scheduled delivery and were just as described. Exactly what I needed for some upcoming rifle training at the range. Optics Planet always comes through for me. Great job!"


Verified
5/5

2019-05-30

Tip top service and great prices on legit optics

"Outstanding gear at a reasonable price. Speedy shipping.. ordered, and 3 days later I was shooting ,magnified "

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Verified
5/5

2019-05-30

Anti walk pins

"Great product ordered several sets plan on ordering several dozen more. Would love dirty bird. T shirt. Lol"


Verified
3/5

2019-05-30

Good products slow shipping

"The products are good quality and they have plenty to choose from...however I have purchased pretty good amount from them and it doesn’t really show when it comes to some kind of loyalty discount. Do to the fact that there is none. That is disappointing. I have even called and tried but no luck. Only other issue is the shipping speed is slow and I mean slow for the cheap shipping. I’m not going to spend $30-$50. To get it here faster I think that is insane. Even $20 is to much for me. But like I said the products are vast and are all good so far that I have purchased. "

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Rep reply posted 2019-06-07
A rep from OpticsPlanet.com, opticsplanet, has responded:

“Thank you for your comments regarding your recent shopping experience.
Customer service is our number one priority. We have forwarded your complaint over to the customer service management staff for future training opportunities.
Please do not hesitate to contact our Customer Care agents via phone, chat, or email to inquire if any of the items you are interested in qualify for a special deal or VIP pricing!
We appreciate your business. You are an important customer, and we look forward to serving you again in the future.”


Verified
5/5

2019-05-30

I'll be back!

"It started with a need. Decision to go with Hornady was based on quality, price and service. Thank you."

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Verified
4/5

2019-05-30

Good doing business

"Ordered and was told after placed that shipping would be 2-3 weeks after paying for 3 day shipping. Received last part of shipment after 10 days. Still not happy paying extra for shipping and it not arriving in time shipping indicated but appear to be good products. "

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Verified
5/5

2019-05-29

Quick and Reliable

"The items I've ordered lately from OpticsPlanet are the kinds of items that can easily arrive with broken parts. This past year, all my orders from OpticsPlanet have arrived intact and on time, sometimes they arrive earlier.

If your first impulse is to go to sites like Amazon to find your optics options, OpticsPlanet's pricing is competitive enough to give you a reason to buy from them instead. And they offer discounts from time to time to make the deal even better.
"

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Verified
5/5

2019-05-29

Good prices and excellent service

"I have ordered on numerous occasions and prices have always been good. Service has been excellent. They let you know backordered items before you place an order. "

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Verified
5/5

2019-05-29

Exceptional service

"Products arrived quickly. I even exchanged an item and all of my optics planet items still showed up Prior to some other sites used. Will definitely do business again"

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Verified
5/5

2019-05-28

Great Product

"Purchased a great product at a great price and excellent free shipping. An absolutely flawless transaction.

You just ruined the experience by using this rating to try to force me to use Facebook or set up an account with you. I do not appreciate it.
"

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Verified
4/5

2019-05-28

Easy shopping, shipping was a problem.

"Ordering was easy, s&h time was reasonable, however I had a problem with shipping. FedEx does this thing where they like to hand off the package to USPS. Well, somewhere between Optics Planet and USPS my address was changed from CT to DR. Well my street is the east border of my postal route, and DR (which is the next street east of me) is the western border for another postal route. Long story short I almost didn't get my package because it was on the wrong route and it would have been shipped back because the label didn't match the shipping invoice. Thankfully I knew it was supposed to be delivered and I knew which post office it was coming from. Went there and the postal worker at the counter called the postman to make special arrangements to bring it back to the office and give it to me.

Optics Planet, if you see this, drop FedEx as a shipper and either go directly with USPS or UPS.
"

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Verified
1/5

2019-05-28

Awful

"Shipped my order but it was someone else’s order. Had to wait on refund. "

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Rep reply posted 2019-06-07
A rep from OpticsPlanet.com, opticsplanet, has responded:

“We are very sorry to hear you were unhappy with your recent shopping experience. Customer service is our number one priority. We apologize for the inconvenience and frustration this issue may have caused you.
We have forwarded your complaint over to the customer experience management staff for future training opportunities. Again, we deeply apologize for any inconvenience caused by this issue. We hope you will see past this single experience and allow us another chance to exceed your expectations in the future.
If you have any further questions or concerns please feel free to contact us directly at care@opticsplanet.com and we will be happy to assist you.”


Verified
5/5

2019-05-28

Excellent products, service, and deliver

"I have purchased several products from OpticsPlanet. All of the products listed are high quality, the products arrive on time, as advertised, and for unbeatable prices. If I am not able to find what I need at a small local dealer I go here next.

Thank you!
"

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Verified
5/5

2019-05-28

Best selection, lowest prices

"Just got the new green dot MRO. Absolutely love it on the Scalarworks mount. Sturdy, lightweight and got it cheaper than anywhere else. OpticsPlanet is always the 1st place I look when shopping for anything weapon related."