ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2019-04-11

The Best !!!!

"Best price, Item as described, shipped fast, customer services rely email immediately!
Everything is 5 star plus
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2019-04-11

Great products and prices but Customer Service needs improvement

"Ordered three items totally over $180 gross and had a $15 coupon (on over $150). I had to return one item for less than $30 value, but Optics Planet prorated the discount for the credit, even though the balance of the order remained over $150. The ironic thing about this is their customer history shows full credit applied after the return, and the net amount of the invoice including the $15 in full. Their Customer Service just doesn't get it. No prorate on the return if the net order still meets the discount terms. And they have yet to adjust!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-11

Superb Product

"Great product, fast shipping, will definitely order again!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-04-11

Excellent delivery.

"Item arrived exactly when I needed it. Thank you for your superior service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-11

My go to store

"Optics planets has some of if not the best prices around. Even though i go to other sites and compare prices i always find myself coming back to Optics Planet to make my purchase(s). Free shipping do help with the cost which is any puchase over $50. Shipping time is very reasonable and the time i have had to call customer service they were very friendly, understanding and professional. The one time i had to return something to was no hassle at all. So in a nutshell Optics Planet is the place to shop for any firearm enthusiasts. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-11

Excellent fit and function

"Parts were quickly shipped and easy to install as long as you are comfortable with disassembling the action, be sure to lube with grease to smooth operation and you should be done in 10-15 min. Fit and function are excellent, gotta love that short reset!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-11

Glock sight

"Fast easy ordering, with promp delivery. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-11

Quick reliable service

"Great prices, quick service. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
1/5

2019-04-10

Will NOT fit Remington 870 Wingmaster 20 Gauge.

"The following item WILL NOT FIT Remington 870 Wingmaster 29 Gauge: Hogue Remington 870 20 GA. OverMold Shotgun Stock kit w/forend, 12in. L.O.P., Black, 08737

Hogue recommended this instead. Copy of the email from Hogue:
Since your serial number suffix has an X it looks like you have an earlier model Remington 870 Wingmaster 20 which are built on a 12 gauge frame with a 20 gauge chamber. Our Remington 870 12 gauge OverMolded Shotgun Stock kit w/forend – 12” L.O.P. Sku: 08732 should be a better fit for your Remington 870 Wingmaster 20 gauge.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-10

Great Products At Great Prices

"Ordered a GunTec floating hand rail for my AR and was pleased with the quality and price. Arrived when they said it would be here. Will definitely shop Optics Planet again."


Verified
5/5

2019-04-10

Great Product, fast delivery

"I purchased a new M&P 22 Compact for my grandson to learn pistols with. About the 150th round (15 magazines ) he asked me if it was ok if there was only one white dot to aim with..... the rear sight lost the blade and some other parts. Smith and Wesson was contacted and after a couple of emails back and forth said they would get the parts right out... I was in a hurry to get the firearm back up and ordered a set of Williams target fire sights for the pistol, five days later they were installed and my grandson was VERY happy with the new sights, bright, easy to see and sturdy (200 rounds last weekend) .. I am still waiting for the factory original parts to show up, they will go into the spare parts box --- I will not be installing on the pistol."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2019-04-10

Good Product Selection - Long Wait

"Optics Planet has a good product selection, prices are so/so on some items, but they will price match....to an extent. The return process, exchange process is very slow should an issue arise. Also, expect at least a 15 minute wait if you need to call in.....for anything. Could be better, a lot better. Step up your game and you could be better Optics Planet."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-10

Absolutely outstanding.

"The best without a doubt. My shipment came in ahead of the projected date. Appreciate your coupons and special offers. You’ve earned my future business. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-10

Great Retailer

"I have placed at least a dozen orders with OP and have been happy with the outcome every time. In particular, this is my go-to store for hard-to-find items, and if they have to backorder something, they will still apply any coupons or rebates that are available at the time the order is placed. I have not found another retailer that will do this for their customers."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-10

X-15 Bianchi

"Just enough information provided to choose the size 3 X-15 holster for my new P 210 and it fit like a glove! Excellent experience!"