"Everything at Optics Planet is good. Shopping is easy with plenty of options. Typically the cheapest prices around. Shipping is usually very quick; once in a while slower than expected."

"I placed an order March 21st 2019 for an "in-stock" item. Shortly there after I got an email saying partial shipment and the product was 7-16 days out.

I've called and sat on hold for 34min one time, 27 min the next time, called and left messages, emailed and nobody gives me the time of day. Even today Zero for a response in any way, shape or form.

I just want to cancel the order or hear it's being shipped, anything!

I used PayPal instead of a credit card therefore I cannot place a stop payment so let that be a lesson in itself.

I am nobody special or important to them and I understand that but I am however and very dissatisfied customer and know from research that I am one of many.

Apparently I'm just going to have to except this horrible experience for what it is until they decide to send it to me but I will say.....

Never again, They have lost my business for life and I will make it a point to make sure I never order a single thing from them again, and also advise others who ask me to look elsewhere.

Shame on you Optics Planet."

"Great product great site to buy from"

"What experience? OP makes every transaction as easy as it can get. I look up what I’m interested in, read the very accurate description and place my order. Can’t get easier. "

"Great product, great price. Delivered as promised. "

"All around a great experience, but maybe wish the delivery was a little faster....Amazon has me spoiled. Hope that helps! I would much rather order from you guys! "

"Ordered on 3/18 as of 4/2 nothing shipped. But web site claims shipped on 3/20 NOT TRUE.
tried to call customer service on hold 35 minutes no answer.
no follow up from company on why items not shipped.
called left message to return call 48 hours later no return call."

"I ordered a Galco pocket holster for my snub , and leather lubricant. Delivery was fast; one day earlier than expected. I like this company, and the Galco holster. No more holes worn in pants pockets.
I will do more business with them."

"Terrific selection of optics (and other essential outdoors gear) to compare. I always check the reviews for any product prior to purchase; pros and cons. The everyday prices usually beat or are comparable to "sale prices" of other retailers. I have made multiple purchases thru Optics Planet and have yet to be disappointed."

"I purchase some red dots and some scopes, in total 13 items, afew hours later I got a message stating that most of my item where not in stock and that it wont be shipped until its in stock again within six weeks and one of the other items which they didn't have in stock will be even longer as they don't know yet when it will be in stock.

I call them which they didn't pick up, I contacted them via email for them to cancel the order, they refuse to do so that I was already in the being prepared to be ship out, but not yet shipped."

"Sent a training pistol with a dead battery. No replies to my emails. Will not deal with them in the future."

"Had what I wanted for a very good price. I was very satisfied with price and selection. Found a hard to find magazine for a very good price. Birthday present so even better.
"

"My order was shipped and received quickly. Will do business with Optics Planet again. "

"Good pricing on top of a 10% discount, ordered a JP carrier, gas rings and firing pin, all in stock, great price and arrived a day before delivery date. OP nailed it again. Thanks"

"I got what I ordered and it showed up on time. What else could you want? "