"I recently bought a pair of Zeiss Conquest 8x42 binoculars. I had to send the first pair back because one eyecup was difficult to extend. The return process was easy and the new pair arrived promptly. They worked perfectly and I was birding the next day. I was amazed at the customer service from pre-purchase through the exchange process.
I have purchased several high-end optics from Optics Planet and have never been disappointed with my decisions.
The entire staff at Optics Planet is second to none!"

"Shipping is a major problem. I’ve always had an issue with it. As I’m writing this my order has been sitting in limbo at the carrier waiting for acceptance. Why has it taken 3 days for that???"

"I've made several purchases from OP over the last five years ($12K in optics alone), three purchases in the last two weeks alone (AR build). They always deliver without a hitch. Products arrive on time and exactly as ordered. Their prices are very competitive and their selection is excellent. I cannot speak to their CS Dept, thanlfully I have never needed to contact them regarding an issue. I will definitely continue to purchase from OP."

" From ordering to shipping ,everything went smoothly and in a timely matter"

"I ordered an rmr mount on Oct 14 and am not supposed to receive it until 10/24. 10days shipping is completely unacceptable regardless of any discounts. Most likely will not be purchasing from Optics Planet again. "

"it is a very good website, easy to find, shopping, and good price. the only problem is the free shipping is slow. I ordered 5 items and they shipped one 1 out of 5 on time, the rest 4 items (in stock) i have to wait for another week to get them.

Overall, i still enjoy shopping at OpticsPlanet. good job guys."

"Great product. Delivered on time and as expected. "

"I have needed this holster for sometime. I tried to order it from Safariland and they told me it would take six months. I got it from you guys in less than a week. "

"I’ve done a lot of searching on various web sites and find myself back at OpticPlant to find that a lot of times they have on hand and at a good cost. Shipping has also been great, received before I thought it would be there."

"Fast shipping. Easy ordering and availability of product makes this site my favorite for optics. "

"I ordered (scope rings and targets) on a Friday and it didn’t get sent out until Wednesday of the next week, I received it the next Tuesday. Personally I think that’s a little slow in today’s market. I ordered my scope right after I ordered the rings and targets and they arrived on the following Wednesday, the same day my OP order shipped. I’ll definitely order with OP again but probably not if I need it in a timely manner "

"I paid extra on the price (from what I could have gotten it elsewhere) because they offered 2-day air shipping. They waited over 2 days before they shipped making it 4 days before delivery. They advertise fast shipping, waiting 2 days to ship is not fast shipping in my opinion."

"I had n excellent purchase experience with Optics Planet. The sales associate who processed my order was outstanding and very pleasant dealing with. Optics Plnit rocks"

"I got two day air shipping and they sent it ups ground. Emailed them to let them know and they said the switched carriers which must have caused the issue. They did say next time I order something to get a hold of them and they will see about a discount. So they are putting the inconvenience on me to have to jump through hoops to get the discount rather than just offering me a coupon or gift card.."

"Ordered a new surefire flashlight and the price was great so I ordered and received it within 3 days. I will always be a customer "